Airwallex Fraud Protection
The reviews for the Airwallex Shopify App are polarized, with one user expressing dissatisfaction with missing funds and poor customer service, while another user highlights the low cross-border payment fees and credit card acquiring function. On the negative side, there are complaints about missing funds, poor customer service, and account suspensions without support or communication. However, on the positive side, users appreciate the low cross-border payment fees and credit card acquiring function. Overall, the app seems to have issues with customer support and account management, but offers competitive fees for cross-border transactions.
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RUN AWAY!!!!Do not use airwallex as a payment processor. A $135 transaction was made and we only receive $116 the rest was missing. We contacted support and got no where. We had to put in a dispute. Worse customer service ever and even worse payment processing.
About 505USD opens the credit card acquiring function（credit card ¤cy exchange fee 5% + Gateway fees + Shopify 2%). The cross-border payment fee is only 0.1%。 The actual amount will be deducted by 8% at most (2%-8%)
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