Airwallex Fraud Protection
The reviews for the Airwallex Shopify App are polarized, with one user expressing frustration over missing funds and poor customer service, while another user highlights the low cross-border payment fees and credit card acquiring function. The negative reviews emphasize issues with missing funds, lack of support, and account suspensions, leading to a warning for others to avoid using the app. On the positive side, the app is praised for its low cross-border payment fees and credit card acquiring function, which can result in significant savings for users.
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RUN AWAY!!!!Do not use airwallex as a payment processor. A $135 transaction was made and we only receive $116 the rest was missing. We contacted support and got no where. We had to put in a dispute. Worse customer service ever and even worse payment processing.
About 505USD opens the credit card acquiring function（credit card ¤cy exchange fee 5% + Gateway fees + Shopify 2%). The cross-border payment fee is only 0.1%。 The actual amount will be deducted by 8% at most (2%-8%)
STAY AWAY! THEY WILL STEAL YOUR MONEY! We have been 100% compliant with their policies and now they have suspended our accounts for weeks without any support whatsoever!! I know several other people that has had their accounts suspended for months without any support or communication from them. STAY AWAY!
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