Airwallex Fraud Protection
Airwallex Fraud Protection keeps your business safe with AI
Rating
2.2
feedback
3
chart
#5,402
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
100%
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Less than a day
0%
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Less than a month
0%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for the Airwallex Shopify App are polarized, with one user expressing dissatisfaction with missing funds and poor customer service, while another user highlights the low cross-border payment fees and credit card acquiring function. On the negative side, there are complaints about missing funds, poor customer service, and account suspensions without support. However, on the positive side, users appreciate the low cross-border payment fees and credit card acquiring function offered by the app.
Highlights
Review RSS Feed
All reviews
Dec. 8, 2025
RUN AWAY!!!!Do not use airwallex as a payment processor. A $135 transaction was made and we only receive $116 the rest was missing. We contacted support and got no where. We had to put in a dispute. Worse customer service ever and even worse payment processing.
July 18, 2025
About 505USD opens the credit card acquiring function（credit card ¤cy exchange fee 5% + Gateway fees + Shopify 2%). The cross-border payment fee is only 0.1%。 The actual amount will be deducted by 8% at most (2%-8%)
May 19, 2025
STAY AWAY! THEY WILL STEAL YOUR MONEY! We have been 100% compliant with their policies and now they have suspended our accounts for weeks without any support whatsoever!! I know several other people that has had their accounts suspended for months without any support or communication from them. STAY AWAY!
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