Ajax Cart Pro ‑ Smart Purchase
Ajax Cart App for Shopify | Smart Purchase
Rating
4.7
feedback
14
chart
#4,242
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
7%
-
Less than a month
57%
-
Less than a year
21%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the developer, customer service, and ease of use. Many customers appreciate the app's ability to enhance the shopping experience for their online store visitors. The tech support is highlighted as efficient, responsive, and helpful, with quick turnaround times for resolving issues. Users also mention the app's functionality in improving the add-to-cart process without page reloads. However, there are a few negative comments regarding the setup process being frustrating for some users and issues with communication from support agents. Despite these minor drawbacks, the majority of reviews recommend the app for its features and support.
Highlights
Review RSS Feed
All reviews
Oct. 30, 2023
The Ajax help service was very friendly and helpful ! They were able to recode and resolve our problem with our theme for 50$ to solve the issue. We like the way the app is set up visually on our theme now and it works very well since they fixed the last issue. They have been very reactive. Thank you !
Sept. 19, 2023
It was a very frustrating set up experience for me. No help. The agent kept sending docs for me to read via dodgy looking links, even though there are only 3 options under the settings tab. I really just wanted him to tell me what to do with these settings as ive such limited time available, but no such luck. He even accused me of not being the owner of my store when I struggled to remember the precise configuration of my 'myshopify' url, despite giving him the correct shop name. For the price ($25) you may as well just hire a shopify expert in India to do it for $5 with some simple coding. And, I really object to the threat on this app's review page at which reads 'threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews'. That, 'mate', is breach of privacy and I will be reporting you accordingly.
Hi there, Kien here from HukCommerce. I'm sorry to hear your experience. I've checked your case, because you are using the custom theme so we need to modify the app to work with your theme "Free install for shopify default theme, with custom theme : 25$ / one site" => you can check details in the Pricing tab as we noted very clearly : https://apps.shopify.com/ajax-cart-pro Feel free to let us know if you have any questions or concerns. Best Regards Kien
Aug. 20, 2023
I was struggling to get this feature to work until I found this app. It really made things easy. Keep up great work and thanks for proving this wonderful app.
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