Ajax Cart Pro ‑ Smart Purchase
Ajax Cart App for Shopify | Smart Purchase
Rating
4.8
feedback
16
chart
#4,356
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
19%
-
Less than a day
12%
-
Less than a month
50%
-
Less than a year
19%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the developer's great customer service, the app's ability to enhance the customer experience, and the efficient tech support provided. Users appreciate the ease of use and visual appeal of the app, as well as the quick response times from the support team. However, there is one negative review that highlights a frustrating setup experience and lack of clear guidance from the support agent. Overall, the app seems to be highly recommended for its functionality and helpful support team.
Highlights
Review RSS Feed
All reviews
Jan. 16, 2024
This app has significantly enhanced the user experience for both my customers and me as a store owner, keep up the great job.
Oct. 30, 2023
The Ajax help service was very friendly and helpful ! They were able to recode and resolve our problem with our theme for 50$ to solve the issue. We like the way the app is set up visually on our theme now and it works very well since they fixed the last issue. They have been very reactive. Thank you !
Sept. 19, 2023
It was a very frustrating set up experience for me. No help. The agent kept sending docs for me to read via dodgy looking links, even though there are only 3 options under the settings tab. I really just wanted him to tell me what to do with these settings as ive such limited time available, but no such luck. He even accused me of not being the owner of my store when I struggled to remember the precise configuration of my 'myshopify' url, despite giving him the correct shop name. For the price ($25) you may as well just hire a shopify expert in India to do it for $5 with some simple coding. And, I really object to the threat on this app's review page at which reads 'threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews'. That, 'mate', is breach of privacy and I will be reporting you accordingly.
Hi there, Kien here from HukCommerce. I'm sorry to hear your experience. I've checked your case, because you are using the custom theme so we need to modify the app to work with your theme "Free install for shopify default theme, with custom theme : 25$ / one site" => you can check details in the Pricing tab as we noted very clearly : https://apps.shopify.com/ajax-cart-pro Feel free to let us know if you have any questions or concerns. Best Regards Kien
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