Ajax Cart Pro ‑ Smart Purchase
Overall, the reviews are strongly positive, with most merchants praising the app for improving the customer experience, especially through its Ajax cart functionality that lets shoppers add products without reloading the page. Many reviewers say the app is easy to use, visually appealing on their theme, and effective at solving the problem they needed addressed. Support is a major strength in the positive reviews: merchants frequently mention fast response times, helpful and friendly staff, and quick customizations or fixes that made the app work well with custom themes. Several users also note that the app delivered exactly what they were looking for and was worth the cost, even when a one-time fee was required for installation or customization. The negative feedback is limited but important. One reviewer described a frustrating setup experience, saying support was not helpful, relied on documentation links instead of direct guidance, and was unhelpful when the user needed clear instructions. That review also raised concerns about being questioned over store ownership and about privacy-related language on the review page. Another minor criticism came from a user who liked the app but felt it should have worked immediately without needing extra adjustments. In short, the app is generally seen as effective and well-supported, but a small number of users experienced setup friction and wanted more straightforward, hands-on assistance.
Great developer and solution!
Great for better customer experience.
The Ajax help service was very friendly and helpful ! They were able to recode and resolve our problem with our theme for 50$ to solve the issue. We like the way the app is set up visually on our theme now and it works very well since they fixed the last issue. They have been very reactive. Thank you !
It was a very frustrating set up experience for me. No help. The agent kept sending docs for me to read via dodgy looking links, even though there are only 3 options under the settings tab. I really just wanted him to tell me what to do with these settings as ive such limited time available, but no such luck. He even accused me of not being the owner of my store when I struggled to remember the precise configuration of my 'myshopify' url, despite giving him the correct shop name. For the price ($25) you may as well just hire a shopify expert in India to do it for $5 with some simple coding. And, I really object to the threat on this app's review page at which reads 'threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews'. That, 'mate', is breach of privacy and I will be reporting you accordingly.
Hi there, Kien here from HukCommerce. I'm sorry to hear your experience. I've checked your case, because you are using the custom theme so we need to modify the app to work with your theme "Free install for shopify default theme, with custom theme : 25$ / one site" => you can check details in the Pricing tab as we noted very clearly : https://apps.shopify.com/ajax-cart-pro Feel free to let us know if you have any questions or concerns. Best Regards Kien
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