Rating

3.0

feedback

4

Reviews

chart

#11,803

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. Some users experienced issues with the app causing problems on their website, such as adding jumbled code or shutting down the 'add to cart' button. Customer service was also a point of concern for these users, with claims of unhelpful responses and difficulties in resolving issues. On the other hand, there are positive reviews highlighting the effectiveness of the app when it worked well. Users praised the customer service for being responsive, helpful, and going above and beyond to fix any issues, including customizing the app to suit their needs.

Highlights

Mixed feedback with positive and negative reviews
Issues with app causing website problems
Customer service responsiveness and effectiveness
Positive experience with app functionality
Customization support and solutions

Rating Breakdown

  • 5
    50% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 22, 2022

DON'T USE THIS APP. Firstly it didn't work. All it did was add jumbled code to the top of my site. The customer service was NOT helpful. All they did was claim that the code came from another app. I sent them screenshots and it was very obvious due to the nature of the code appearing that it was relating to the drawer. (it literally said drawer) But they just deflected. I had to pay a developer to remove the code from the site!!!!

Store

FlyJay

Using app

2 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 9, 2020

This app shut down our website. Our "add to cart" button no longer worked when we installed this app and it took days to get it figured out and running again.

Using app

7 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 20, 2020

I previously used this app and it was amazing. I changed my shopify theme and somehow things stopped working. Enter: Customer service. They were fantastic. They personally went into my shop, edited the code to make things work good as new. I'm so happy with the app + how quickly they were there to help. Add this app today!

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for taking time out and leaving us such a wonderful review here. This motivates us a lot to come up with better solutions and services. Do have a look at our other apps as well, you might find some of them useful for your store. Once again thank you from QeRetail team.

5 / 5 Share

Aug. 24, 2020

Foram is always very helpful in resolving any issues. They are always available to chat, answer every question, and seem to be constantly improving the app. They helped me with customization that I needed and they came through with a solution and it works great! We can't say enough about them...Thank you QE Retail.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! Thank You for taking time to review us here. We're grateful that our app could help to enhance your online selling experience. We will continue the efforts to serve you better.Once again thank you from QeRetail team.

All reviews

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