Tokyo Dreams review for Ako Loyalty Retargeting CRM
Feb. 10, 2021
I gave this app a go for a few days and got zero return and only two add to carts. I followed the recommendations and did what the app asked. After the first 36 hours I reached out to customer service to ask if there is a way for me to optimize within the app. Days later they still have not responded. Who knows if they ever will. This is especially infuriating since they advertise a 1 on 1 Facebook consultation. Not only did I not get my 1 on 1 but I couldn't even get a response to my email asking for help. They don't care enough to even respond to customer inquiries.
Thank you for your review, Ian! We're sorry for the delayed responses due to a technical issue in our support system. We've checked your campaigns. You have Prospect Targeting campaign that reached the potential customers that have interests in your products. Also, your Website Visitor Retargeting campaign will start converting those visitors into customers in coming weeks. We do have a 1-on-1 session for Facebook ads consulting. The information is from our welcome email and we'll send you the follow-up emails as well! Again, we apologize for any inconvenience it may have caused. We're looking forward to serving you again and helping you troubleshoot your settings. :)
Customize loyalty program and retargeting strategy - Akohub