Replo Landing Page Designer
Replo | No-Code Visual Landing Page Builder For Shopify
Rating
4.6
feedback
111
chart
#1,369
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
7%
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Less than a month
23%
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Less than a year
66%
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More than a year
2%
Reviews Summary
The reviews for this Shopify app, Replo, are quite mixed. While some users praise the app for its innovative features, ease of use, and exceptional customer support, others express frustration with slow response times, lack of essential features like reporting, and high pricing. Positive themes include excellent customer service, ease of building landing pages, and helpful support team members like Andres, Joseph, and Collins. On the other hand, negative themes revolve around slow support, issues with billing and refunds, lack of reporting features, and high pricing for certain tiers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 27, 2024
It's tricky to use if you're not used to tools like this. So many components and so many areas to customise. But with the timely support I received, I'm willing to keep using Replo. The landing page looks and converts well with all the templates and individual customisable sections they provide. You just need to be patient and learn the skill.
June 23, 2024
Replo is hands down the best Shopify app I have ever used. It's simple to use, but most importantly, the customer service is OUTSTANDING. Creating and customising pages has never been easier.
June 2, 2024
I came across this company through a podcast I listen to called Chew On This, and I regret trying them out. It literally takes a week to get a response to your question, and even when you do get a response, it's not a solution. They seem to lack knowledge about their own software and keep passing the issue to another department. Additionally, they charged over $600 to my Amex for a one-month subscription, and I still haven't received a refund. Trust me, do not download this app!!!
Hey Jenna Organics team! Sorry you weren't satisfied with Replo. I went through our support logs and was able to verify that there were several messages back and forth with Steve from our team on getting your workspaces set up correctly - some are still ongoing, and I'm hoping we can win back your support by working these out. Additionally, you were charged a few times since you upgraded your plans: (1) a Replo Basic plan on May 21st, (2) an upgrade to Replo Standard which was cancelled the same day on May 28th, (3) another upgrade to Replo Standard which was upgraded then downgraded twice in the same day on May 29th. I know we talked on Sunday via our support chat, but I confirmed all these charges have been refunded - as always, we're very very happy to issue refunds in cases like this. Hoping that going forward, we can reduce confusion and hopefully win back your support for Replo. Feel free to reach out any time - I'm [email protected] or you can always find me in the Slack community at https://replo.app/community - looking forward to chatting more!
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