All reviews

Rating Breakdown

  • 5
    87% (330 ratings)
  • 4
    8% (30 ratings)
  • 3
    2% (6 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (15 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 20, 2024

Great app! The team over at Dibble Development is very helpful, whenever I hit a speed bump or have questions, Kimberly is always so quick to respond and assist.

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

April 8, 2024

I contacted the app before hand to check if they had a possibility to migrate notifications from another app, and I got a quite prompt reply that yes they could do that once we have installed the app. But as soon as we installed the app and paid for the plan, the customer support stopped answering. I contacted them 5 times, without an answer. I would stay away from this app. It works ok, but if you ever need any help from the customer team, you probably won't get an answer.

Using app

7 days

Total reviews

11

Average rating

4.5

Developer Reply

It's unfortunate we spent time working on a custom script to import the CSV data in the format that this store sent us. We notified them that it was a success and we had imported all the data and then 13 hours later they left us this negative review, after all the work was completed and data had been imported.

4 / 5 Share

Jan. 23, 2024

Works fine!! And great to have a free plan, appreciate that. Some feedback/tips/suggestions for the app: - it would be great if the buttons were customizable between round corners and square. - it would be great to have an option to change the fonts in the emails aswell as the other buttons so it can be more cohesive with the rest of the store

Using app

About 2 hours

Total reviews

4

Average rating

3.5

Developer Reply

Thanks so much for the feedback! We will look into these improvements to the styling options.

3 / 5 Share

Jan. 19, 2024

Siempre me ha funcionado genial, pero ahora me llegan los correos a SPAM, les escribo y es complicadísimo contactar con ellos para solucionarlo. Necesito ayuda.

Using app

7 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Oct. 20, 2023

Great support, easy to use and set up app and an initial confusion on whether or not the revenue is recorded was quickly cleared up - revenue IS recorded but with no currency indicator, and I misunderstood the original response. So 5 stars, great app and support, thanks Kimberly. Any further data on revenue is always welcome as it helps us track what is working and what isn't and I appreciate your comments

Using app

2 months

Total reviews

9

Average rating

4.8

Developer Reply

Hi there! I'd like to clarify we DO track revenue. We track the TOTAL revenue the app has created for you. This means we increment our total every time someone has purchased. This is actually what support (me) told you, and nowhere did we say we don't track revenue at all: "The revenue number on the dashboard doesn't show the currency, and that general number is all that we save. We add to it every time someone places an order for a product where we have previously sent an email to that person for that product. We do not save information per notification of revenue created per notification though." If you'd like to put in a feature request for us to track by item, we'd be happy to discuss it in support chats as we've discussed other things with you before.

5 / 5 Share

Sept. 26, 2023

Great app. I love the ability to keep my customers in touch with our available stock all the time. And when I had issues and needed support, Kimberly was great to get the customizations in place for our site. Highly recommend this app, thank you!

Using app

8 months

Total reviews

10

Average rating

4.6

Developer Reply

Thank you so much for your review and for using our back in stock app! Please let us know if oyu ever need anything else!

5 / 5 Share

Aug. 3, 2023

Super app !! not so expensive for an app like this and it really help. Also the support is very efficient, they replied me asap when i had problem last week ! I recommand

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for leaving a review! We are glad support was able to help you and you're able to notify customers when out of stock products come back in stock! Kimberly - Founder of Alert Me! Restock Alerts

5 / 5 Share

Aug. 2, 2023

As a wholesale business with lots of sku's these automated restock notifications are really helpful. Any questions I had were answered by support. So really happy with it. Thanks.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for leaving a review! We are glad our back in stock notification app has helped with your wholesale business and alerting your customers when you restock all of the products that you have had out of stock. Let us know if you ever have any other questions! Kimberly - Founder of Alert Me! Restock Alerts

5 / 5 Share

June 19, 2023

Great little app! During Covid and even now we've had so many products that were out of stock and it was great to have a way to alert the customer when it was back!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Health As It Out to Be! Thanks so much for leaving a review! We are glad our back in stock notification app has helped with alerting your customers when you restock all of the products that you have had out of stock. Kimberly - Founder of Alert Me! Restock Alerts

5 / 5 Share

March 24, 2023

Works like a charm! Support had been great. Customized the code and design a little to match our style and needs.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there Love, Peace & Joy, We aimed to create a back in stock alert form that could integrate seamlessly into any theme. It's great to hear you were able to customize the restock alert form to your needs! Thank you, Kimberly - Founder of Alert Me! Restock Alerts

5 / 5 Share

Jan. 30, 2023

The best $5 I’ve ever spent. This app is what every small business owner needs. It helps you stay in tune with your customers and know exactly what they want. It also helps eliminate excessive inventory.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear K. Lorayne Apparel, Thank you for your feedback as a longtime app user! We love that you're finding our app useful and are able to figure out exactly which items to restock based on your customer demand. Thank you, Kimberly - Founder of Alert Me! Restock Alerts

5 / 5 Share

Dec. 2, 2022

This app is the best back in stock app I have used. Been using for months now and it's been perfect!

Store

Emerden

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Emerden, Thank you so much for your feedback! We love that our back in stock alert app is the one that is working for you! Thank you, Kimberly - Founder, Alert Me! Restock Alerts

5 / 5 Share

Nov. 17, 2022

This is a great app for keeping an ear to the ground on what products your customers are most interested in, even when supply chain issues hurt your inventory levels. Support has been excellent as well - fast to respond, but also quick to take action and make changes when needed. No regrets and an excellent value!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Howland Tools! Thank you for your feedback! It's great to hear you're using our app to figure out which products to restock based on customer demand. Please let us know if you ever need anything! Thanks, Kimberly - Founder, Alert Me! Restock Alerts

5 / 5 Share

Oct. 11, 2022

Simple et efficace. Facile à mettre en place et une bonne aide de l'équipe si besoin. Perso j'ai fais appelle à eux, mais je n'avais pas les yeux en face des trous. La solution était très simple ... Top pour notre business car nous avons du mal à assurer des réassorts en flux tendu. Nous avons souvent des trous. C'est donc idéal dans notre cas. Cela nous fait gagner du temps - on récupère plus de clients potentiels - et l'expérience et plus agréable pour le client - Top Juste un bémol à priori: Le paramétrage des couleurs a un peu bugué au début. Cela ne prenait pas en compte mes choix. C'est rentré dans l'ordre car le hasard à bien fait les choses finalement. Je n'ai pas contacté le support pour leur soumettre le problème. C'est peut être moi qui ai mal compris un truc.

Using app

25 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 3, 2022

*This is a follow up review on the app, the app works and we are very happy with it. The support was slow to reply but now all is okay. It is very unfortunate we have to write this review. The app seems great, we have had some problems after custom installing on our store. We received one email back from support after we sent many. We had been informed they would help ASAP. However after many more emails we got no reply from them. Very poor service, we will update our review if we get help on this matter.

Using app

5 months

Total reviews

5

Average rating

3.2

5 / 5 Share

July 12, 2022

Seems it works fine, haven´t sent out notifications yet. It was easy to customise but not that easy to install because of our kind of shop set up. But the amazing customer service took care immediately, that was really quick and also incredibly convenient. Thumbs up!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2022

I have been using this app for about six months and because many of our products are seasonal it has worked perfectly to notify our customers when items are back in stock. I have even had customers leave positive feedback on our site because we offer this service. They have great customer service and follow up on request within 24 hours.

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

March 15, 2022

So far so good. Installation and setup was simple and easy. Looking forward to see how this will work in my Shopify store.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2022

Works as intended. Helps us keep track of our inventory better & lets us know the products our consumers are really interested in to see if we should bring it back in stock.

Store

MWPolar

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Really good app. It would be nice if there was a way to convert one variant notification request into another though. That way if a variant is changed, or if new variants are added, people would get notified.

Using app

6 months

Total reviews

6

Average rating

3.5