All reviews

Rating Breakdown

  • 5
    87% (330 ratings)
  • 4
    8% (30 ratings)
  • 3
    2% (6 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (15 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2019

This app has been super helpful to help us get in touch with customers so we can help them when something they want is not available in their size, it also helps us determine how much product to stock!

Store

APOM

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2019

Simple to set up, simple to use. Have been using for a long time and never have to think about it - just set and forget.

Store

MYSTIQ

Using app

Over 2 years

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 13, 2019

Easy to use and does what it's supposed to. I wish there was an option for the notification request to not be variant dependent (ie, notify the customer when any variant becomes available. The variant dependency is nice, but not the best approach for my particular case. Overall, I'm happy with the app.

Using app

21 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 13, 2019

since using the apps a couple of day, see it works smooth and easy to install. it was good that you can easy to change the color to match your theme. Minimize the work and get the customer return to shopping again.

Using app

7 days

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 11, 2019

So far so good! Love that I could see what they want and able to go find what they are looking for to restock it. 3 extra sales in one day!

Using app

14 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 8, 2019

Perfect for what we were looking for. It has increased our sales and eliminated a lot of wasted time for both ourselves and our customers.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 5, 2019

Had to immediately uninstall. Every prompt has you waiting in front of the spinning wheel of death. Literally useless.

Using app

9 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Sorry to hear of your issue and thank you for your feedback. The only reason there would be a "spinning wheel of death" is because when you load pages from the backend we have to pull that data from Shopify and can take a bit, its not the app itself. It seems a bit harsh to leave a 1 star review when the only issue you had you never reached out to our customer service team to resolve the issue. Nevertheless, if there is any problem with installing the app, or anything we can do to help in the future, please reach out to our customer service team to help. Again, thank you for your review.

5 / 5 Share

Sept. 4, 2019

Very happy with this plugin. Customizable and easy to use. We needed a tweak to functionality and customer service got back to us immediately. I will say that the interface for including or excluding products is clunky and manual (for example, you can't filter by collection), but we want the app to apply to all products so it's not an issue for us. Well worth $5/month.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2019

Customer service is slow, but the app is otherwise great. I've always had a hard time finding time to design and send out emails for restocks. This took care of that.

Using app

26 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 29, 2019

Only had this app a few days but I can already tell it's going to be a massive improvement on what we had before

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2019

OH My GOD! Look No Further! This is the BEST APP EVER! I tried another one and it was so difficult to set up and it required special coding but THIS ONE is SO EASY to set up! Just push a few buttons and it works INSTANTLY and it's VERY customizable. It goes SO WELL with my theme and it's VERY professional looking. Well worth the money. This app will keep me from losing VALUABLE customers! 1,000,000 STARS!

Using app

5 months

Total reviews

24

Average rating

4.3

5 / 5 Share

Aug. 14, 2019

App works great, easy install, 4 easy steps and i am now realizing what items i need to reorder based on demand...great addition to my site.

Using app

Over 2 years

Total reviews

7

Average rating

3.4

5 / 5 Share

Aug. 14, 2019

Great lil app, does whats it says, and more importantly allows you to fully edit the html email template too, just add sms alearts and it will be perfect!

Using app

3 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 13, 2019

Works well, people like it. Unfortunately, it isn't compatible with the pre-order app I use and no longer shows up, so I will have to remove it.

Using app

20 days

Total reviews

5

Average rating

3.2

5 / 5 Share

Aug. 5, 2019

The app is very easy to use and install. The products I have on my website are hand crafted and go out of stock quickly. I also have a wide variety of colors, styles, and sizes. Trying to get the right products that everyone is looking for is a hard task to do weekly. With app, it is easy for me to see what products are in high demand and what I should focus on making. It really is a great app to use.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2019

So far so good. Easy to read + navigate. We have had many customers using this feature already and we literally just signed up, so the need is there. Super happy so far.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2019

I don't write a lot of app reviews, but I was pleasantly surprised by how well—and how quickly—Alert Me worked. The installation was very straightforward and simple, and customers started using the Alert Me form almost immediately. After our 21-day free trial, this app has been responsible for almost $100 in revenue that we may not have captured otherwise. No, that's not going to make or break us, but I think that's worth the $5 per month fee. In addition to notifying customers about restocked products, we've found that it also gives us insight into what our customers want. Our buyer has asked for weekly updates of the request list which he takes into consideration when purchasing restocks and new merchandise. It also let's us know which items we should consider transferring from our smaller store (the inventory of which is not available online) to our flagship, where the online orders are fulfilled. More importantly, though, is that it's another touchpoint with our customers, one that is completely automated and requires no extra effort on our part. Unfortunately, something in the theme we use—Out of the Sandbox's Turbo—seems to be preventing the form from showing up on items that are TOTALLY sold out. In other words, customers can fill out the form if a variant is sold out, as long as at least one variant is in stock. But if there is no stock of any variant (or if the item has only a single variant), the form never shows up. I'd like to see this resolved and Dibble Development did exchange a few messages with us, but we haven't been able to find a solution. UPDATE: After spending a little time with the Alert Me template, we were able to achieve everything we wanted to, getting the form to show up only on sold out variants when some are in stock and others are sold out, but at all times when all variants are sold out (without having to choose a variant, which was the issue). We were also able to create a form with special language so customers could get alerts when our COMING SOON products become available. We are VERY happy with this app!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2019

Great app to let my customers be notified about stock coming back in our store. Looks clean and the customisation of colours is great. Still waiting for support to get back to me however regarding some further customisation. Overall works well!

Store

PopCase

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2019

Easy to integrate and fairly easy to customise. good customer service. Everything looks good so far and the proof will be in the pudding once our store goes live.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2019

So easy to intergrate and use. Allows me to see which products are in high demand and what to restock faster

Using app

Over 1 year

Total reviews

5

Average rating

5.0