All reviews

Rating Breakdown

  • 5
    87% (330 ratings)
  • 4
    8% (30 ratings)
  • 3
    2% (6 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (15 ratings)
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5 / 5 Share

April 8, 2019

Great app, does exactly what it says it does and drives sales when items are restocked. Easy to install and fully automated. I highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

April 5, 2019

This app has been very user friendly and definitely helps to bring back customers with the automated email flows!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

April 1, 2019

Very useful app for holding onto potential lost sales, very easy to use and notifications are instantly sent!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2019

I was a little nervous after reading some of the recent negative reviews about poor customer service but I had no problems. Kimberly helped me fix a problem I had after I changed some products. Edit:She has also added a send now feature that we requested for products that we restock with lower inventory that didn't trigger the automatic notification. Very Helpful, Thanks!

Using app

Over 2 years

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for your review! We have made some customer service changes to better serve our clients. We are glad you chose us and look forward to helping you in the future if any issues arise.

1 / 5 Share

Feb. 25, 2019

customer service 0 no response whatsoever waited for two weeks for them to respond and help us with installation process but pointless after dozens of emails we've sent. I gave up and uninstalled the app.

Using app

9 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review, we are sorry that customer service did not reply to you in a timely manner. We have made changes to our customer service and hope you will give us a go in the future.

1 / 5 Share

Feb. 13, 2019

Non-existent support. The app worked fine for many months, but when we moved to a new theme, auto-install did not work. Contacted support 4x over period of three weeks with request for help with reinstallation, no answer whatsoever. Now have to move to different app and lose all existing sign-ups. WASTE OF TIME AND MONEY -- AVOID.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. We apologize that, like dinosaurs, our customer service was non-existent. However, unlike dinosaurs, we have made changes to our customer service to better serve our customers and truly hope you will go with us in the future.

1 / 5 Share

Jan. 23, 2019

Seriously bad support - removed app had been using for months but they didn't even bother providing support.

Store

Handtec

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for voicing your concerns. We truly apologize for the low down, no good, awful, horrible support our customer service gave you, or lack of. However, we have made changes in that department to better assist our customers and hope you will try us again in the future.

5 / 5 Share

Dec. 27, 2018

Great app for automatically sending notifications for customers who sign up for out of stock - eliminates need for an additional workflow. Thanks folks! https://www.dopeboo.com

Store

DopeBoo

Using app

Almost 2 years

Total reviews

19

Average rating

4.3

5 / 5 Share

Oct. 2, 2018

Love this app! We've generated so many additional sales with this app. Now there's no need to remember to reach out to customers when you restock a high demand item!

Using app

Over 2 years

Total reviews

7

Average rating

4.0

1 / 5 Share

Sept. 20, 2018

I just wanted this on a few products, but it applied it to all my out of stocks and there was no way to uncheck all. Had to manually go take off each product one at a time. The setup was not easy. Feel like I wasted time trying to get this to work. Uninstalled.

Using app

2 days

Total reviews

3

Average rating

3.7

1 / 5 Share

May 14, 2018

Alert Me! need to install their own alert to answer new customer requests for help with installation. I installed this 8 May and as of 14 May have had no response to my request to get this to work properly. So it's been uninstalled as I have only one week to try this before the $5/month kicks in. Update: So I now got an email telling me "our response to your original email never got to you because no email address was provided when you used our contact form." Really? If you click on their Get Support button, it shows your email address at the bottom of the popup. And any proper website Contact Us form has the email as a compulsory field. Disorganised to say the least.

Using app

6 days

Total reviews

17

Average rating

3.7

5 / 5 Share

April 26, 2018

Nothing but good things all around. App functions just like it should and their support is not only quick, but extremely knowledgeable and polite. Would 100% recommend this app to anyone looking for a painless and elegant solution.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2018

We absolutely love this app. Far better than any of the others restocking apps we have tried. We are so thankful for the way this app can allow people to sign up for the notifications based on their size variant. It works flawlessly and gives us so much input about what our custoners really want to see more of! This is a great price too! It is affordable and because of that, I see our store keeping this app for ever!

Using app

About 2 years

Total reviews

9

Average rating

4.9

5 / 5 Share

Dec. 19, 2017

A must have! This app has made me thousands of dollars by keeping people informed on when products come back in stock. If you are starting out, sometimes run out of stock, and want more revenue then installing this app is the first step you should make. It reduces the cost of running out of stock and gives another chance to keep in touch with the customers.

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 19, 2017

Super easy to setup and love that we can customize the look of the app to match the theme of our store. This is an invaluable feature for our shop, especially given the vast number of products we carry. It easily allows our customers to be the first in line when a product is back in stock. Great app!

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

June 15, 2017

Our customers love these notifications! Almost $10k in revenue recovered over the last few months. This will pay for itself many times over.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2017

So far so good! I love that I can see exactly which items customers are wanting that are out of stock and it sends a notification immediately upon restocking the item. Love it and well worth the affordable price! :)

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

1 / 5 Share

March 1, 2017

While we liked this app the best out of all of them, we chose to not move forward and go with another company, more expensive who was able to provide support. The app specifically says to contact them if we need assistance installing, which is what I did but were unsuccessful at getting any help (the developer didnt even accept the Shopify invite we sent her to access our themes per her request)... ... and also stopped communicating with us. You get what you pay for, and we are now happy with another app at $10 a month.

Using app

7 days

Total reviews

1

Average rating

1.0

4 / 5 Share

Jan. 18, 2017

It is a Beta! Keep it in mind when installing. It does everything it promisses and in a very easy and clear fashion. As it is a Beta, you will see small thinks that could use some adjustment or improvement. If you are familiar with a bit of CSS and HTML you can work around the major issues - no problem there. Overall I like the app, as it is not working with a PopUp. Everything works and you just need to work a bit on customisation. I am sure the developer will move the App into a successfull future. Thank you for it.

Using app

3 months

Total reviews

4

Average rating

3.3

5 / 5 Share

Nov. 7, 2016

I just launched a few days ago but I wanted to rave about Ms. Dibble's efficiency and response time when I had a problem. She not only offered me a custom solution, she color-coded everything to match my site. She was kind, sincere, and very timely. I cannot say enough about her professionalism, courtesy, and excellent service. I'll be looking for more Dibble Development apps in the future! Thank you!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0