Rating
3.9
feedback
37
chart
#3,144
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
3%
-
Less than a month
8%
-
Less than a year
46%
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More than a year
38%
Reviews Summary
Algolia, the Shopify App, has received mixed reviews from users. Positive aspects highlighted include the ease of setup, customization options, fast and reliable search functionality, and excellent customer support. Users appreciate the ability to blend the search results page with their website seamlessly and the effectiveness of the search results. The app's NeuralSearch product for multi-language semantic search was also praised for its quick implementation. Additionally, users found Algolia to be a powerful tool for improving click-through rates and conversions, with detailed analytics for A/B testing. On the negative side, some users mentioned that the app requires a full stack developer for installation and customization, lacking a plug-and-play setup. There were complaints about slow support responses, especially for users on free plans, and difficulties in setting up and using the application. Pricing was another concern for some users, with mentions of overpriced packages and lack of flexibility in contract terms. Despite these drawbacks, Algolia remains a highly recommended search solution for online stores.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 25, 2024
Overall a great app integration between Algolia and Shopify, it really is a game changer in terms of speed compared to our previous app, the support team is very helpful in solving our problems also.
June 20, 2024
Smooth integration and good support from Algolia team for setting up the right indexes that boost response time of search
June 20, 2024
Would 100% recommend Algolia to other enterprise level users - the tool has everything you need to make a success of your search strategy and a team with the expertise to help too. We've worked with Algolia for 1.5 years now and our search experience is definitely the best it's been, with a marked improvement from our previous partner.
June 14, 2024
Took the app off our store since we longer use it- it is still embedded in the backend causing search issues for our customers.
June 13, 2024
I have worked on Algolia implementations for other software stacks, and I can tell that the integration with Shopify facilitates a lot of work that you would need to do if you need to build this integration from scratch. This App doesn't provide out of box functionalities for design, etc. so it might need some adjustment and customisations to fit your needs in terms of design. That said, the most valuable thing this App provides is the access to first in class e-commerce technology for Search & Discovery without doing a lot of work.
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