Algolia AI Search & Discovery
Drive higher conversions and shopper engagement at scale
Rating
3.4
feedback
44
chart
#6,346
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
7%
-
Less than a month
16%
-
Less than a year
59%
-
More than a year
16%
Reviews Summary
Algolia, a search app for Shopify, has received mixed reviews from users. Positive aspects include fast and knowledgeable support, robust customization options, and valuable insights from the customer success team. Users appreciate the search functionality, flexibility in ranking factors, and the seamless integration with Shopify. However, negative aspects mentioned in the reviews include issues with onboarding, non-existent or slow support, high costs, and difficulties in setup and customization. Some users also reported billing issues and lack of responsiveness from the support team. Overall, Algolia seems to offer powerful search capabilities but may require technical expertise and careful consideration of costs and support.
Highlights
Review RSS Feed
All reviews
May 21, 2026
App is a bit clunky to use at times, with unexpected errors popping up when trying to apply changes. Most of the time, redoing the action solves it but nonetheless, it's time consuming. Algolia dashboard is quite useful and has lots of features/capabilities for nuanced execution. Algolia staff and support are super helpful (shout out to our TAM Elias) and bring a lot of experience in helping our business optimize and execute strategy.
May 12, 2026
Algolia has made search much faster and more relevant on our store. We especially like the control over rankings, synonyms, filters, and merchandising.
April 30, 2026
App & Dashboard work a bit against each other sometimes. Support is very fast, knowledgeable and helpful tough!
April 1, 2026
We had and issue with our staging environment not being able to reindex. After speaking with our TAM and entering a ticket our issue was resolved in a day. I am very pleased with the continuing communication and the speed in which it was resolved.
March 2, 2026
Nous avons opté pour algolia, en pensant que le cout en vaudrait la peine. Quelle erreur, c'est un grouffre financier, qui en plus de bugger souvent, n'est pas du tout fonctionnel. SAV inexistant en plus, ou ils vous facturent toutes demande. Je ne parle pas des produits non suivi tel les cartes cadeaux qui n'apparaissent pas dans la recherche, de mes produits bunddles également disparu. Traduction du moteur de recherche également complètement HS. Bref fuyez loin de cette application, vous trouverez de bien meilleur option à plus de 10 fois moins..
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