Algolia AI Search & Discovery
Algolia is a powerful search app that offers fast and relevant search results, control over rankings, synonyms, filters, and merchandising. Users appreciate the support provided by the Algolia team, especially the Technical Account Managers (TAMs) who are knowledgeable and helpful. However, some users have faced challenges with the app's setup process, including issues with onboarding, unexpected errors, and the need for developer expertise for customization. While Algolia is praised for its search functionality and customer success team, there are concerns about the cost, lack of user-friendliness in the initial setup, and slow response times for support.
Review RSS feed
Overall a really solid app — no major issues and it integrates smoothly into our workflow. Would love to see a bulk edit option added for collection facets, as that would save a lot of time managing larger catalogs. Our TAM Elias has been incredibly helpful and supportive throughout our experience.
App is a bit clunky to use at times, with unexpected errors popping up when trying to apply changes. Most of the time, redoing the action solves it but nonetheless, it's time consuming. Algolia dashboard is quite useful and has lots of features/capabilities for nuanced execution. Algolia staff and support are super helpful (shout out to our TAM Elias) and bring a lot of experience in helping our business optimize and execute strategy.
Algolia has made search much faster and more relevant on our store. We especially like the control over rankings, synonyms, filters, and merchandising.
App & Dashboard work a bit against each other sometimes. Support is very fast, knowledgeable and helpful tough!
We had and issue with our staging environment not being able to reindex. After speaking with our TAM and entering a ticket our issue was resolved in a day. I am very pleased with the continuing communication and the speed in which it was resolved.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.