Algolia AI Search & Discovery
Algolia, a search app for Shopify, has received a mix of positive and negative reviews from users. On the positive side, users appreciate the powerful search functionality and robust customization options that enhance user experience and drive conversions. The customer support team is highly praised for being fast, knowledgeable, and helpful, providing valuable insights and guidance throughout the integration process. Users also highlight the seamless integration between Algolia and Shopify, the flexibility in ranking factors, and the speed of search results. However, on the negative side, some users have faced challenges with the onboarding process, lack of support for free plans, and the need for professional developers to set up the app. Issues with pricing, slow post-sales support, and difficulties in account creation have also been mentioned as drawbacks.
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Overall a really solid app — no major issues and it integrates smoothly into our workflow. Would love to see a bulk edit option added for collection facets, as that would save a lot of time managing larger catalogs. Our TAM Elias has been incredibly helpful and supportive throughout our experience.
App is a bit clunky to use at times, with unexpected errors popping up when trying to apply changes. Most of the time, redoing the action solves it but nonetheless, it's time consuming. Algolia dashboard is quite useful and has lots of features/capabilities for nuanced execution. Algolia staff and support are super helpful (shout out to our TAM Elias) and bring a lot of experience in helping our business optimize and execute strategy.
Algolia has made search much faster and more relevant on our store. We especially like the control over rankings, synonyms, filters, and merchandising.
App & Dashboard work a bit against each other sometimes. Support is very fast, knowledgeable and helpful tough!
Nous avons opté pour algolia, en pensant que le cout en vaudrait la peine. Quelle erreur, c'est un grouffre financier, qui en plus de bugger souvent, n'est pas du tout fonctionnel. SAV inexistant en plus, ou ils vous facturent toutes demande. Je ne parle pas des produits non suivi tel les cartes cadeaux qui n'apparaissent pas dans la recherche, de mes produits bunddles également disparu. Traduction du moteur de recherche également complètement HS. Bref fuyez loin de cette application, vous trouverez de bien meilleur option à plus de 10 fois moins..
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