Rating
4.8
feedback
18
chart
#3,811
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
11%
-
Less than a month
28%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
Algomo is highly praised for its AI-powered chatbot and live chat features that greatly improve customer service. Users appreciate the easy setup, real-time order tracking, and smart product recommendations. The app's ability to handle complex customer queries and urgent query detection is highlighted as a game-changer. However, some users have expressed concerns about the lack of detailed analytics features and the need for better customer support. Overall, Algomo is recommended for streamlining customer service and enhancing customer interactions on Shopify stores.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 29, 2024
Our website has a complex structure due to the detailed usage and effects of our products. The information provided on the site helps train the AI, making it very useful for customers.
April 15, 2024
Algomo is a game-changer. The easy setup and the ability to handle complex customer queries with AI and live chat handovers have improved our support system. I'd love to see more detailed analytics features in future updates.
April 11, 2024
Algomo offers an unmatched customer service experience. The urgent query detection and lead follow-up features ensure that no customer inquiry goes unnoticed. Expanding its analytics capabilities would provide even deeper insights into customer interactions.
April 8, 2024
Algomo's AI-powered chatbot and live chat features have greatly improved our customer service. The ability to upload support documents directly into the chatbot for smarter interactions is ingenious. I suggest incorporating a feature for in-depth customer chat analysis.
Store
My Store
Using app
8 minutes
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