AliReviews: AliExpress Reviews
The reviews for this Shopify App are mostly positive, highlighting the excellent customer support provided by the team. Customers appreciate the quick responses, helpful guidance, and patience exhibited by the support staff, particularly mentioning names like Monica Garcia and Isabella. The app itself is praised for its functionality, ease of use, and effectiveness in managing reviews. Users find the integration seamless and the customization options powerful, leading to increased credibility and conversions. However, there are a few negative reviews that mention issues with slow technical support, lack of intuitive user interface, unreliable search functionality, and difficulties in exporting reviews.
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This app provides virtually zero after‑sales support. I have been encountering issues for two months. No matter how many times I try to contact their customer service, my problems are never resolved. They only tell me to wait for their email reply. They promise a response within a few hours, yet I have never received a single email from them. Their so‑called solutions are nothing but empty verbal promises, with no real fixes or improvements at all. Do not use this app. Do not use it. Stay away from it.
5/5 Sterne! Evelyn war super hilfreich, hat bei meinem Problem eine klare Lösung gegeben. Sehr freundlicher und schneller Support – vielen Dank!
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