AliReviews: AliExpress Reviews
The reviews for this Shopify app are quite mixed. Positive aspects include great customer service, quick responses, and helpful support staff. Users appreciate the ease of use and the functionality of transferring reviews from platforms like Amazon to Shopify. However, there are also negative aspects highlighted, such as slow or non-existent after-sales support, issues with the user interface being unintuitive, and problems with technical functionalities like review imports and search accuracy. Some users have expressed frustration with the lack of clear guidelines for using the app.
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This app provides virtually zero after‑sales support. I have been encountering issues for two months. No matter how many times I try to contact their customer service, my problems are never resolved. They only tell me to wait for their email reply. They promise a response within a few hours, yet I have never received a single email from them. Their so‑called solutions are nothing but empty verbal promises, with no real fixes or improvements at all. Do not use this app. Do not use it. Stay away from it.
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