Rating

5.0

feedback

104

Reviews

chart

#2,065

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    15%
  • Less than a year
    78%
  • More than a year
    5%

Reviews Summary

The Alia app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users have praised the app for its ability to increase conversions, improve customer engagement, and provide valuable insights through data collection. The customer service provided by the Alia team, including the founders Cory and Shaan, has been highlighted as exceptional, with quick responses, proactive assistance, and personalized support. Merchants have reported significant improvements in email sign-ups, conversion rates, average order value, and overall revenue since implementing the Alia app. The app's features, such as gamifying the sign-up process, brand education, personalized experiences, and segmentation surveys, have been commended for their effectiveness in enhancing the customer experience and driving growth. Overall, Alia has been described as a game-changer and a must-have tool for ecommerce brands looking to optimize their pop-ups and engage with customers effectively.

Highlights

Positive customer service experience and support from the Alia team
Increased conversions and revenue through improved engagement and data collection
Effective features such as gamification, brand education, and personalized experiences
Significant improvements in email sign-ups, conversion rates, and average order value
Alia app being described as a game-changer and essential for ecommerce brands

Rating Breakdown

  • 5
    100% (104 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 6, 2025

I see why there are 104 5-star reviews and nothing else below that. Alia is the best SAAS company I've ever worked with... Took our sign up rate from 3.4% to 14.9% with increased AOV. Pricing is extremely fair and the results speak for themselves. The customer support team is great and helped us make edits, and get up and running in like 5 mins. If you collect email/sms on your website -- use Alia

Store

Arcadia

Using app

About 7 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 30, 2024

so far great customer service experience working with ceo on saturday nights updating pop ups is really nice to see

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Alia has been a great addition to our website. We've seen a clear increase in conversions on Dukhni in the UK since we started and have now implemented Alia in other geos as well. Cory and Shaan have been fantastic—always supportive, quick to respond, and proactive in helping us plan our next steps to keep improving. The integration was smooth and has really improved our site’s performance. Whenever we need help, a quick email to them gets us fast and effective solutions. We're looking forward to bigger growth through Alia in the days to come.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Alia has been great for us! We have a line that benefits a ton from product knowledge and this is such a fun way to do it.

Store

ANDI

Using app

About 1 year

Total reviews

8

Average rating

4.1

5 / 5 Share

Sept. 6, 2024

Installing the Alia app has been game changing for us - superb opt in rates with increased purchases. The support from the team has been amazing - very helpful and responsive. I would highly recommend using Alia, especially if you wish to build a brand and story tell to your new customers. Well done!

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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