Rating

4.7

feedback

113

Reviews

chart

#898

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    21%
  • Less than a year
    75%
  • More than a year
    0%

Reviews Summary

Alia is highly praised by ecommerce merchants for its effectiveness in improving sign-up performance, increasing conversion rates, and providing valuable customer insights. Users appreciate the seamless integration of pop-ups for surveys and feedback loops, as well as the fast and responsive support from the Alia team. The app is commended for its user-friendly dashboard, A/B testing capabilities, and customization options. However, there are a few negative reviews mentioning issues with updates causing usability problems and billing discrepancies after uninstalling the app.

Highlights

Effective in improving sign-up performance and conversion rates
Seamless integration for surveys and feedback loops
Fast and responsive customer support
User-friendly dashboard and A/B testing capabilities
Issues with updates and billing discrepancies

Rating Breakdown

  • 5
    96% (109 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 100% (112)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2025

We work with a lot of merchants, and the team at Alia is easily one of the best. They’ve been incredibly easy to work with, reliable, and quick to respond, especially during Q4 and our busiest days of the year. They’re proactive, excellent communicators, and always follow through on what they commit to. Since switching to Alia’s popup, the results have been astronomical for us. We’ve grown SMS opt-ins by over 119% year over year and Email opt-ins by 110%, which has had a very real, meaningful impact on the revenue we drive through our subscriber base. Overall, they have a great product and a lights-out team. We couldn’t recommend them enough.

Store

NOMATIC

Using app

--

Total reviews

10

Average rating

4.9

2 / 5 Share

Dec. 11, 2025

Very poor User interface, no drag and drop features in design, frustrating user experience, over priced at $100/ per month

Using app

4 months

Total reviews

3

Average rating

2.7

5 / 5 Share

Dec. 2, 2025

Of all the apps we use this one made an immediate and real impact. We have 10x the subscribers we did before we switched to Alia. The key is actually the team itself, amazing support (hats off to Sowbagya!). This team executes extremely well and had us up and running in two days.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

After switching to Alia, our sign-up performance improved across the board. The team helped us fine-tune everything and provided fast, thoughtful support whenever we needed it. We’ve tested a lot of tools over the years and nothing comes close to how polished and effective Alia is. Absolutely worth it.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

We’ve been using the Alia Pop-Up App for the past few months, and it’s been a clear win for both conversion and insight. The pop-ups have directly contributed to incremental revenue by helping us capture high-intent visitors at the right moments without feeling intrusive or off-brand. What stood out even more is how seamlessly we’ve been able to use the same pop-ups for customer surveys and quick feedback loops. It’s given our team a simple yet powerful way to understand buyer behavior, test offers, and refine our messaging in real time. The Alia team has been super responsive and data-driven, and the product keeps getting better with every update. If you’re scaling a D2C brand and want both conversion lift and customer insights, this is one of the easiest wins you can implement.

Using app

About 2 months

Total reviews

3

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more