Rating

4.7

feedback

115

Reviews

chart

#778

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    21%
  • Less than a year
    75%
  • More than a year
    0%

Reviews Summary

Alia is a Shopify App that has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its significant impact on increasing SMS and Email opt-ins, improving sign-up performance, and boosting conversion rates. The team behind Alia is highlighted for their exceptional customer service, quick response times, and proactive support in setting up and optimizing pop-ups. Users appreciate the ease of implementation, impressive results, and the team's dedication to helping them succeed. However, there are a few negative reviews mentioning issues with user interface, pricing, and usability after updates.

Highlights

Positive impact on opt-ins and conversion rates
Exceptional customer service and support
Ease of implementation and impressive results
Issues with user interface, pricing, and usability after updates

Rating Breakdown

  • 5
    96% (110 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 100% (113)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2025

We work with a lot of merchants, and the team at Alia is easily one of the best. They’ve been incredibly easy to work with, reliable, and quick to respond, especially during Q4 and our busiest days of the year. They’re proactive, excellent communicators, and always follow through on what they commit to. Since switching to Alia’s popup, the results have been astronomical for us. We’ve grown SMS opt-ins by over 119% year over year and Email opt-ins by 110%, which has had a very real, meaningful impact on the revenue we drive through our subscriber base. Overall, they have a great product and a lights-out team. We couldn’t recommend them enough.

Store

NOMATIC

Using app

5 months

Total reviews

11

Average rating

4.9

2 / 5 Share

Dec. 11, 2025

Very poor User interface, no drag and drop features in design, frustrating user experience, over priced at $100/ per month

Using app

4 months

Total reviews

3

Average rating

2.7

5 / 5 Share

Dec. 2, 2025

Of all the apps we use this one made an immediate and real impact. We have 10x the subscribers we did before we switched to Alia. The key is actually the team itself, amazing support (hats off to Sowbagya!). This team executes extremely well and had us up and running in two days.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

After switching to Alia, our sign-up performance improved across the board. The team helped us fine-tune everything and provided fast, thoughtful support whenever we needed it. We’ve tested a lot of tools over the years and nothing comes close to how polished and effective Alia is. Absolutely worth it.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

We’ve been using the Alia Pop-Up App for the past few months, and it’s been a clear win for both conversion and insight. The pop-ups have directly contributed to incremental revenue by helping us capture high-intent visitors at the right moments without feeling intrusive or off-brand. What stood out even more is how seamlessly we’ve been able to use the same pop-ups for customer surveys and quick feedback loops. It’s given our team a simple yet powerful way to understand buyer behavior, test offers, and refine our messaging in real time. The Alia team has been super responsive and data-driven, and the product keeps getting better with every update. If you’re scaling a D2C brand and want both conversion lift and customer insights, this is one of the easiest wins you can implement.

Using app

About 2 months

Total reviews

4

Average rating

4.0

All reviews

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