Rating

1.5

feedback

9

Reviews

chart

#4,984

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    22%
  • Less than a month
    78%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the AliDropship app are mixed, with both positive and negative feedback from users. Positive aspects include the automation features that save time and the excellent customer support provided by the team. Users appreciate the seamless integration with Shopify and the peace of mind that comes with free updates and reliable support. On the other hand, negative themes in the reviews include difficulties in setting up the app, issues with product import, lack of control over suppliers, and non-responsive customer service. Some users also faced problems with billing and subscription management.

Highlights

Mixed feedback with positive and negative aspects highlighted
Automation features and time-saving benefits
Excellent customer support and seamless integration with Shopify
Difficulties in setting up the app and issues with product import
Non-responsive customer service and problems with billing and subscription management

Rating Breakdown

  • 5
    56% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    11% (1 ratings)
  • 1
    78% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 14, 2025

Using app

About 5 hours

Total reviews

2

Average rating

3.0

2 / 5 Share

April 3, 2025

The app is not easy to set up if your account is connected to multiple stores, although it does allow product import (with several limitations). I also had issues with the subscription and found customer service to be completely non-existent. I do not recommend it.

Using app

3 months

Total reviews

2

Average rating

2.0

1 / 5 Share

March 27, 2025

I had nothing but issues within Shopify. the app wouldn't load at all. had to redownload multiple times. needs better support.

Using app

7 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 11, 2024

I am unable to access the app despite installing it, adding in payment method for the trial (I expect to be billed today!), but it keeps asking me to sign up again and refuses to even let me cancel the subscription!!

Store

Irhaa's

Using app

9 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, did you contact support@alidropship.com? You can also reach me directly yaroslav@alidropship.com and I will assist you and resolve any issues. Yaros, CEO of AliDropship.

1 / 5 Share

April 24, 2024

dejó de funcionar hace meses, la desinstalé y me siguen cobrando la mensualidad, como puedo cancelar el plan?

Using app

4 months

Total reviews

3

Average rating

3.3

Developer Reply

Hello! My name is Sergei, I'm product manager at AliDropship. I'm sorry to hear that you have faced that issue. We have cancelled your subscription and charges won't bother you again. Best regards, AliDropship

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more