Monimo: Product reviews app
Product Reviews, Import Reviews from Aliexpress,
Rating
4.7
feedback
223
chart
#9,856
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
11%
-
Less than a month
30%
-
Less than a year
49%
-
More than a year
7%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of use and effectiveness of the app in boosting customer reviews significantly. The customer service is praised in several reviews, with mentions of quick responses and helpful assistance. Users also like the customization options and the ability to import reviews easily. However, on the negative side, some users have experienced issues with customer service, such as delayed responses and problems with review display. There are also complaints about the app not reflecting accurate star ratings and lacking certain features like trust badges and proper review display on all pages.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 31, 2024
Easy to use, effective. Boosts customer reviews significantly, highly recommended.
May 10, 2024
Worst customer service for an app that I have experienced in all of my time on shopify. On average you wait at least a week for anything to be actioned, most my messages are either left on read, or take weeks to reply. Reviews don't display properly, if you have a 4.5 star product, it will always show as 5 full stars and not 4 and 1/2 stars, so it looks dodgy having all 5 star products showing. There is no trust badge, and limited range of showing review features. Very generic app. To any new store, invest carefully in a review app prior to starting! This is not the right choice for a growing store. If you are a dropshipping store that purely uses other platforms to pull reviews, than this is fine, but for anything more than that, use proper review apps. I have also just updated my theme, and the reviews and stars are not showing on any pages but the product page. I have messaged and messaged non-stop, and still after a week or waiting, I am still waiting for any action to fix it or even just responses! I am full of regret for getting this app in the beginning, I will be looking for another review app.
April 8, 2023
Great app! had to contact support to figure it out on my store and explain exactly how I wanted everything displayed. Emma was very helpful and made sure it looked exactly like how I wanted it. Ther reviews are very easy to get from AliExpress and you can edit anything on them. Thanks Emma!!!!
Nov. 3, 2022
Great app and even better customer service! Very helpfull and and quick to reply. I would recommened 100 %
We are so grateful for your kind words. Thanks for sharing your review with us and the community. 😊
June 2, 2022
great app! there was an issue and i sent them a msg, got a reply very fast. customer service is great. patient. finally solved the issue. thanks a lot!
Hello, Evil Statements! Thanks for leaving us such a wonderful review. :) We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more