Monimo: Product reviews app
The reviews for this Shopify App are mixed, with both positive and negative aspects highlighted by users. On the positive side, users appreciate the ease of use and functionality of the app, with some mentioning that it has helped boost their store's sales. The customer support experience was also praised in one of the reviews, with a user mentioning that the support team was helpful and responsive in customizing the display of reviews on their store. Additionally, users found the app user-friendly and liked the options available even in the free plan. However, there are also negative aspects mentioned in the reviews. Some users experienced significant delays in loading reviews, leading to a laggy performance of the app. The lack of proper display of review ratings, slow response times from customer service, and limited features were also highlighted as drawbacks. Overall, while some users found the app beneficial for dropshipping stores or for pulling reviews from platforms like AliExpress, others felt it was not suitable for growing stores or those looking for more advanced review features.
Review RSS feed
Worst customer service for an app that I have experienced in all of my time on shopify. On average you wait at least a week for anything to be actioned, most my messages are either left on read, or take weeks to reply. Reviews don't display properly, if you have a 4.5 star product, it will always show as 5 full stars and not 4 and 1/2 stars, so it looks dodgy having all 5 star products showing. There is no trust badge, and limited range of showing review features. Very generic app. To any new store, invest carefully in a review app prior to starting! This is not the right choice for a growing store. If you are a dropshipping store that purely uses other platforms to pull reviews, than this is fine, but for anything more than that, use proper review apps. I have also just updated my theme, and the reviews and stars are not showing on any pages but the product page. I have messaged and messaged non-stop, and still after a week or waiting, I am still waiting for any action to fix it or even just responses! I am full of regret for getting this app in the beginning, I will be looking for another review app.
Great app! had to contact support to figure it out on my store and explain exactly how I wanted everything displayed. Emma was very helpful and made sure it looked exactly like how I wanted it. Ther reviews are very easy to get from AliExpress and you can edit anything on them. Thanks Emma!!!!
Easy to use! Love the wizard. Found this app more helpful and easy to use. The app was user friendly and gives options even in the free plan.
Hi! :) Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Reviify.
Very good software, I fell in love with it once I used it, which greatly promoted the sales of our store.
Thank you so much, KABCON-US! :) We're so happy to hear that. Thanks for sharing your experience with us.
Great app but very very laggy, takes an age to load reviews and such. Fix this and I'll give 5 stars and move on to a paid plan, but as of present it is FAR too slow.
Hi! Thank you for bringing this to our attention. We're always working on speeding up and improving our app and we hope that you'll be satisfied with it.
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