AlphaRank ‑ AI SEO Optimizer for Shopify

AlphaRank ‑ AI SEO Optimizer

AlphaRank: Leading SEO Automation Tool for Rank Boosting

Rating

1.8

feedback

7

Reviews

chart

#14,008

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    43%
  • Less than a year
    43%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback from users. On the positive side, customers appreciate the customer service provided by the app developers, who are responsive and attentive to users' needs. Some users have noticed improvements in the app's functions and are looking forward to exploring its full potential. Additionally, the app has been praised for its ability to help improve search engine rankings, identify technical SEO issues, and automate SEO tasks, saving users time and money. On the negative side, several users have reported difficulties in canceling their subscriptions, with issues related to the app charging them even after deletion. There are also complaints about poor communication from the support team, delays in responding to emails, and lack of refunds. Some users have expressed frustration with irrelevant blog content generated by the app and the promotion of other businesses through the blogs. Overall, while the app shows promise in improving SEO and providing good customer service, there are concerns about subscription management and support responsiveness.

Highlights

Positive customer service and responsiveness
Improvements in app functions and SEO performance
Difficulties in canceling subscriptions and lack of refunds
Irrelevant blog content and promotion of other businesses
Mixed feedback from users

Rating Breakdown

  • 5
    57% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    43% (3 ratings)

Reviews with Text

  • 100% (7)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 7, 2025

Terrible app, I have been trying to cancel my subscription and not able to, page does not even load.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

March 4, 2025

UPDATE THERE RESPONSE SHOWS HOW MUCH THEY LIE. STILL NO RESPONDING TO EMAILS STILL NO REFUNDS RECEIVED AS STATED THEY CAN NOT BE TRUSTED ASWELL AS THERE APP IS TERRIBLE ****** WARNING DO NOT RECOMMEND ******** Support does not respond to issues with there app they quick to take your money but won't fix app issues. Also the blogs it writes 50% have nothing to do with what your selling. Plus they promote other business through the blogs your paying for driving traffic to other businesses. This matter now has been taken further with Shopify help and we have had to hire a lawyer to take this matter further to get all our money back with them plus the damage they have caused to our business if you dont want your business and all work you have done destroyed then stay away from this app and they will destroy it with not a care in the world and keep your money and not refund you or apologies

Using app

7 months

Total reviews

24

Average rating

3.3

Developer Reply

First of all, I apologize for the unpleasant experience you’ve had. Regarding the issues you mentioned, we will promptly respond to any of your needs and provide solutions in a timely manner. We have already addressed your questions in the email, including screenshots demonstrating that the blog we generated is based on the products from your store. As of now, we have not received your response. If you need a refund, we will process it for you as soon as possible.

1 / 5 Share

June 13, 2024

it's too sad, i can not find where to cancel it , but i delete it directly , but it still charge me $31.99 these 3months , and i try sent message to them , not body answer me , not body can help me how to cancel it , how let them stop charge still , so i feed down about this app ! it anybody can help , i will thanksfull!

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for your experience, however, we have not yet received your refund request email. Please provide your store ID and account information, and we will process your refund. As compensation, we would like to offer you a free trial of our newly launched keyword tool.

5 / 5 Share

April 8, 2024

Although the initial use was not smooth, the customer service paid great attention to my needs and kept communicating with me. I know that many functions have been improved, and I am looking forward to trying it again.

Using app

About 1 month

Total reviews

4

Average rating

4.3

Developer Reply

Dear Customer, We truly value the time you've invested in detailing your experience with AlphaRank, and we want to extend our sincerest apologies for any shortfall you’ve encountered. Delivering exceptional service that exceeds your business goals is at the heart of our mission. Rest assured, we are entirely focused on resolving any issues to your satisfaction. 1. Content Diversity: We quite agree with your opinion that blog function should be diversified. AlphaRank is designed to support generating a wide array content of products and categories, such as necklaces, bracelets, rings, and more. AlphaRank indeed can generate a variety of blog content based on the core keywords, product features, brand styles, target audience, internal links, etc. The diversity of the content produced is directly determined by the input information. We are eager to collaborate directly with you to fine-tune these inputs to ensure they are fully optimized to reflect the diverse range of products your website offers. 2. SEO Effectiveness Period: We understand your anticipation for immediate SEO improvements; however, these enhancements typically unfold over a period of time. It's important to us that our customers feel confident in this process. During this process, we will continuously monitor and track the SEO performance of your website, consistently assist you with keyword selection, and improve your website rankings. Additionally, our team will also address technical SEO issues such as enhancing your website's page indexed rate, website visibility, and user experience. 3. Customer Support Follow-up: Your satisfaction remains our priority, and we invite you to grant us the opportunity for an in-depth conversation to rectify any issues. Our team has made attempts to contact you for an online meeting to thoroughly discuss your situation. We sincerely regret any miscommunication and are dedicated to connecting with you. Please allow us the opportunity for a detailed conversation to understand and address your needs directly. As for fees, your payment was made to the Shopify platform upon subscription, we have not received any fees from you at present. If you still feel our service hasn't lived up to our promise, please provide us with some details, and we'll gladly review and process a refund in line with our policy. 4. Commitment to Service: Our word is our bond, upholding our promise means everything to us. We're offering a free 1v1 expert consultation for you. Should our review identify any product errors, we guarantee to initiate compensation within one business day. We maintain a steadfast commitment to our refund policy and are here to walk you through any questions or concerns. We are eager to engage with you and resolve any outstanding concerns. Please reach out to us at [email protected] at your convenience. At AlphaRank, delivering a service that you wholeheartedly value is our ultimate goal. We are prepared to go the extra mile to ensure you receive the personalized attention and expertise you deserve. Please reach out to us for tailored solutions. The AlphaRank team is committed to providing you with immediate, first-rate service whenever you need us. Warm regards, The AlphaRank Team

5 / 5 Share

Jan. 18, 2024

edited to my previous review...app is working now. looks like it optimizes well on AI mode... yet to see full potential. but looks promising. AI blog creation is good. Team needs to be more responsive to communication.

Store

Chefio

Using app

7 days

Total reviews

25

Average rating

4.1

All reviews

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