
AlphaRank ‑ AI SEO Optimizer
AlphaRank: Leading SEO Automation Tool for Rank Boosting
Rating
2.9
feedback
9
chart
#10,098
Reviews Over Time
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Time spent using app
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Reviews Summary
The reviews for the AlphaRank Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users have reported significant improvements in their Shopify store's search engine rankings after using AlphaRank. They appreciate the user-friendly interface, clear instructions for optimization, and the impact on traffic and sales. Some users also praise the customer service for being attentive to their needs and making improvements based on feedback. However, there are negative reviews highlighting issues with the app's functionality, lack of responsiveness from support, and concerns about being charged despite wanting to cancel the subscription. Users have also mentioned dissatisfaction with the AI-generated blog content and the promotion of other businesses through the blogs.
Highlights
Rating Breakdown
All reviews
March 4, 2025
UPDATE THERE RESPONSE SHOWS HOW MUCH THEY LIE. STILL NO RESPONDING TO EMAILS STILL NO REFUNDS RECEIVED AS STATED THEY CAN NOT BE TRUSTED ASWELL AS THERE APP IS TERRIBLE ****** WARNING DO NOT RECOMMEND ******** Support does not respond to issues with there app they quick to take your money but won't fix app issues. Also the blogs it writes 50% have nothing to do with what your selling. Plus they promote other business through the blogs your paying for driving traffic to other businesses. This matter now has been taken further with Shopify help and we have had to hire a lawyer to take this matter further to get all our money back with them plus the damage they have caused to our business if you dont want your business and all work you have done destroyed then stay away from this app and they will destroy it with not a care in the world and keep your money and not refund you or apologies
First of all, I apologize for the unpleasant experience you’ve had. Regarding the issues you mentioned, we will promptly respond to any of your needs and provide solutions in a timely manner. We have already addressed your questions in the email, including screenshots demonstrating that the blog we generated is based on the products from your store. As of now, we have not received your response. If you need a refund, we will process it for you as soon as possible.
June 13, 2024
it's too sad, i can not find where to cancel it , but i delete it directly , but it still charge me $31.99 these 3months , and i try sent message to them , not body answer me , not body can help me how to cancel it , how let them stop charge still , so i feed down about this app ! it anybody can help , i will thanksfull!
Sorry for your experience, however, we have not yet received your refund request email. Please provide your store ID and account information, and we will process your refund. As compensation, we would like to offer you a free trial of our newly launched keyword tool.
April 25, 2024
It is completely useless, only provides some basic page Settings, the subsequent Google seo does not provide any help, and the blog written by AI will always have only a few themes to be reused, not worth spending money, not recommended
We offer free SEO diagnostics for the homepage and product pages, along with relevant solutions. Our full managed service includes page optimization and product TDK optimization. The blog generation feature has been updated to allow for various types of blog writing, including product introductions and product comparisons, and we also provide product images at no cost. The newly launched keyword tool is available for free use.
March 27, 2024
I'm a complete beginner when it comes to SEO, but AlphaRank made it easy for me to improve my Shopify store's search engine rankings. The tool is user-friendly and provides clear instructions on how to optimize my website. I've already seen a positive impact on my traffic and sales!
April 8, 2024
Although the initial use was not smooth, the customer service paid great attention to my needs and kept communicating with me. I know that many functions have been improved, and I am looking forward to trying it again.
Dear Customer, We truly value the time you've invested in detailing your experience with AlphaRank, and we want to extend our sincerest apologies for any shortfall you’ve encountered. Delivering exceptional service that exceeds your business goals is at the heart of our mission. Rest assured, we are entirely focused on resolving any issues to your satisfaction. 1. Content Diversity: We quite agree with your opinion that blog function should be diversified. AlphaRank is designed to support generating a wide array content of products and categories, such as necklaces, bracelets, rings, and more. AlphaRank indeed can generate a variety of blog content based on the core keywords, product features, brand styles, target audience, internal links, etc. The diversity of the content produced is directly determined by the input information. We are eager to collaborate directly with you to fine-tune these inputs to ensure they are fully optimized to reflect the diverse range of products your website offers. 2. SEO Effectiveness Period: We understand your anticipation for immediate SEO improvements; however, these enhancements typically unfold over a period of time. It's important to us that our customers feel confident in this process. During this process, we will continuously monitor and track the SEO performance of your website, consistently assist you with keyword selection, and improve your website rankings. Additionally, our team will also address technical SEO issues such as enhancing your website's page indexed rate, website visibility, and user experience. 3. Customer Support Follow-up: Your satisfaction remains our priority, and we invite you to grant us the opportunity for an in-depth conversation to rectify any issues. Our team has made attempts to contact you for an online meeting to thoroughly discuss your situation. We sincerely regret any miscommunication and are dedicated to connecting with you. Please allow us the opportunity for a detailed conversation to understand and address your needs directly. As for fees, your payment was made to the Shopify platform upon subscription, we have not received any fees from you at present. If you still feel our service hasn't lived up to our promise, please provide us with some details, and we'll gladly review and process a refund in line with our policy. 4. Commitment to Service: Our word is our bond, upholding our promise means everything to us. We're offering a free 1v1 expert consultation for you. Should our review identify any product errors, we guarantee to initiate compensation within one business day. We maintain a steadfast commitment to our refund policy and are here to walk you through any questions or concerns. We are eager to engage with you and resolve any outstanding concerns. Please reach out to us at service@alpha-rank.com at your convenience. At AlphaRank, delivering a service that you wholeheartedly value is our ultimate goal. We are prepared to go the extra mile to ensure you receive the personalized attention and expertise you deserve. Please reach out to us for tailored solutions. The AlphaRank team is committed to providing you with immediate, first-rate service whenever you need us. Warm regards, The AlphaRank Team
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