Alpha+: Reviews and Design
Innovative tools to boost dropshipper’s website credibility
Rating
4.7
feedback
22
chart
#1,709
All reviews
Rating Breakdown
Review RSS Feed
April 18, 2023
Installed the application at 4:20 AM CET, needed some information and within 5 minutes someone of their customer support team was already at it. The possibilities this app offers are amazing, great stuff!
Thank you so much for your kind words! We're glad to hear that our support team could assist you promptly and that you're enjoying our app's features. We're continuously working to improve and offer the best possible experience to our users. Regarding your request about displaying star ratings and review count under the product information, we are excited to announce that we've updated this feature! We're sure this enhancement will contribute to an even better experience. If you have any other suggestions or need further assistance, feel free to reach out. We appreciate your feedback and recommendation! Best Regards, Amy Choo AlphaReview Support Team
March 17, 2023
Spent nearly 2 hours trying to figure out how to use this app and still couldn’t get it to pop up on my store. There’s also no visual way to edit widget that I’ve seen, everything is just words. Prefer easy to use apps. Uninstalling.
We apologize for the difficulty you experienced while using our app. We want to assure you that we are committed to making our app easy to use and convenient for our users. In order to help you better navigate our app, we have created a user guide (https://alph.oopy.io/) that includes step-by-step instructions on how to use all of our features. Additionally, our support team (https://a-review.channel.io/) is always available to assist you with any questions or concerns you may have. If you have an urgent issue, you can also reach us by email at [email protected]. We appreciate your feedback and are working to improve the user experience of our app. We will update our user guide as soon as possible to make it even more user-friendly. Thank you for considering AlphaReview, and we hope to hear back from you soon. Amy Choo Team AlphaReview