Hygiene Hero review for Also Bought CBB
April 16, 2025
Automatic recommendations do not work really well. We have products which are gifts ($0 value) not listed and should be added to the cart only under certain conditions, and the app recommends/lists those products on regular basis. There is no simple automatic way to exclude those products from recommendations ... there are a few manual ways, like tagging or manually adding them one by one etc. There should be a simple way to not recommend products $0 value
Hi Hygiene Hero Team, Thank you so much for your honest feedback—we truly appreciate you sharing your experience. While Also Bought uses automated logic to suggest products based on real customer behavior, we understand that certain items, like $0 gift products, shouldn’t appear in recommendations. Yes, these products can be excluded by tagging them (e.g. “hidden recommendations” or “recommendations disabled”) or excluding them either directly through the app or in your Shopify admin. We're more than happy to help set this up if you need any assistance. However, you can also automate the process using Shopify Flow to tag $0 products as soon as they’re created. Our team has shared some steps with you, but we’re always here to walk you through it. Feel free to respond to any of our messages, start a chat, or let us know if you'd like to schedule a call. We're here to support you every step of the way! We're here to help you get the most out of the app and ensure you have a great experience using it. Wishing you all the best and hope to hear from you soon! Warm Regards, Code Black Belts Support Team
