Lady Ros review for Amazon Importer by Infoshore

Nov. 14, 2024

Re-evaluation: 14.11.2024 Hello, we felt the need to update our previous comment because they reached out to us and resolved the issues and misunderstandings that caused inconvenience. They fixed all the shortcomings in the app and quickly responded to every question we asked about its compatibility with our website. Therefore, we are now using this app. As we mentioned before, the app is well-thought-out, beautifully designed, and simple, making it an application we can recommend to anyone looking to upload products. We congratulate them and thank them once again for their excellent support. We hope they continue to improve the app and implement pricing policies based on different countries. We believe that this would attract even more users to the app. -------------------------------- DO NOT RECOMMEND AT ALL I’ve been using this app for three days now and want to share my experience step by step. 1- This app is a total disappointment, mainly because the support is horrible, even terrible. I sent more than 7 emails in the past two days, each one detailing my issues extensively. The responses I received were almost mocking—brief, unhelpful answers that didn’t even address my actual questions. It’s impossible to get proper support or answers to your queries. 2- They claim on their profile and website that you can import unlimited products from Amazon.com to your site. However, this is false advertising. I purchased the Starter plan and found out there is a 500-product limit. 3- They give the impression that inventory and pricing updates are unlimited, but in reality, they only update 1,000 items. If you upload more than that, you’ll end up facing serious issues. 4- They state that manual updates are possible, but once you sign up, you realize that bulk manual updates are not available; you have to update products one by one. There’s a lot of incorrect and misleading information. Note: The structure and functionality of this app are actually great, but the management is terrible. It’s sad because there aren’t many apps like this on the Shopify app store, yet the developers have completely ruined it with poor management. Don’t download it; don’t waste your money on a monthly subscription.