Caribou Seed Company review for Amazon by Codisto
Sept. 29, 2021
The previous Amazon app worked perfectly fine and was simple to use. Upon installing this app, I now have to go into the app, and select Amazon orders from a list that must be "transferred" into my Shopify account. A smart app would simply move my new orders automatically into my Order List without requiring extra work on my part. Furthermore, as someone who gets up to 9000 sales during our peak sales period, I hate the fees. The previous app was FREE and simple to use. The Amazon app by Codisto is not worth the money by any means. You've created more work for me AND you want me to pay you on top of that? You've gotta be kidding. Guaranteed Shopify gets a cut of the Codista fees, and that's why they're forcing it down our throats. EDIT: It's 11:39 PM and Codisto just called cause they thought calling someone close to midnight is a great time to talk. Holyyyyyyy. Sept 29 Update: Codisto decided to email me this morning and tried to justify calling me at 11:39 PM. In the words of the representative, "We reached out to you directly (time irrelevant) as you were clearly working online and thought you would appreciate an immediate response to fix your orders ". Yeah, we'll ring you and wake up your newborn because making sure you buy our app is of absolute importance! Horrible.
Thank you for your feedback. Shopify have chosen to close their own app as they did not upgrade their integration technology. Codisto have been around for several years now with our Codisto Channel Cloud app servicing Amazon, Google, eBay and Walmart. We are servicing large numbers of sellers on our Amazon By Codisto app, without issue and on the current plan with less than 50 orders per month for free. For seasonal periods our plans can be adjusted anytime to suit your needs. We are independent and have no financial agreement with Shopify We reached out to you directly as you were clearly working online and thought you would appreciate an immediate response to fix your orders - We apologise for trying to help you at that time and will only communicate within your time zone going forward. We can set up an onboarding session at your convenience if you would like? We want to help - if you will allow us to do so. Nikki
