GENIC 公式オンラインショップ review for Amazon by Codisto
Sept. 30, 2021
I am Japanese. I use this app, but the support is only in English. However, it is possible to consult with them quite quickly through chat and other methods. In addition, I use a translation site for smooth communication. There were some problems with importing names, etc. when working with Japanese, but by consulting with experts, we were able to find a way to improve the situation. The staff is very friendly and helpful. If possible, it would be great if the screen display could be in Japanese someday. However, I would like to continue to use this service.
Thanks for your review, we really appreciate it 😎 We are grateful you have reached out and been able to communicate with our Support Team. We can certainly put the language feature on our road map for the future. Nikki