Griffons Lair review for Amazon by Codisto

Feb. 25, 2022

** Update #4 ** Promises are never kept and not updated in a timely manner. I was told we would have access to a beta test module for location restriction on items and that it would be available at the end of the following week. Followed up and they now say it will be more weeks! We are going elsewhere. They lose my $59 a month. ** Edit Update #3** Every month there is a billing problem. They report that we are over our plan limit and are not. Got it again this month. Really tired of having to have this fixed EVERY MONTH. Ready to cancel. ** Edit Update #2** Nikki fixed the billing problem. Shouldn't have happened and with other issues, I have limited patience now with this app. And that's unfortunate, because in theory it works great. If it didn't lump all inventory across all locations per SKU, it might even get 5 stars. We are walking a fine line between loving it and being ready to replace it. Once we open a store in a different city without shipping capabilities, this will be unusable. Unfortunate. But at least back to 2 stars again. **************************************** **Edit update** We keep getting the run around on locations working properly. Have some people from Codisto saying it is imminent. One saying it's not priority. Feel like I am being strung along. NOW, we got a notice saying we have exceeded our plan (Growth for 500 orders) and we've only had 122 orders during the month. Looking for another app, because this is just ridiculous. Very, very disappointed. ^^^^^^^^^^^^^^^ We really like the use of this App. It is much easier to use than the eBay integration we have. However, their lack of being able to limit which locations the inventory can access from Amazon is going to make this app unusable for us. They just lump all the inventory from all your locations into one total for your Amazon inventory total. You can buffer the total quantity but this doesn't matter when one of the locations does not have shipping capabilities. So either it's necessary to overbuffer or you lose out on potential Amazon sales. Very frustrating and told this is not a priority. Looking for another integration app, despite the fact it works well otherwise. Very disappointing. **Edit update**