Musotica.com review for Amazon by Codisto
April 3, 2022
Very dissapointed in costumer service I honestly think this might be a great app but the help is not. Often hear how busy they are or they are in different time zones as an excuse for not replying to emails. This app has messed up my amazon store many times be careful what you push try to only do it with help their tutorials are not clear and you can mess up your store. Probably this app is really only good for inventory sync but to build items there are a lot of loop holds no clear instructions on mapping like lower case or even choice of mapping. "Status" is confusing "Inactive" "active" confusing bulk updates bad and manual updates time consuming. I wish I would have gone with another app.
Thanks for your feedback, We are available 24/7 and time zones are requested when you book a Google Meet Session, in order to provide the most convenient time. Your experience is rare and not a reflection of other merchants' comments. We would be grateful for the opportunity to resolve your issues, we have reached out directly. Nikki
