Yogo review for Amazon by Codisto

Update June 2023. I have upgraded to two stars because the app is now working without further incident despite the below. Please be aware that this does not sync REFUNDS. If you refund on Amazon, it will not be reflected in Shopify. If you refund on both channels it may give a double refund which nobody warns you of! We have definitely done that before so this oversight cost tons of money. Codisto does not warn the customer about this but they should. 2022 Update: since this writing, they have twice more simply stopped syncing, (without explanation) causing us to get our store shut down TWICE more. If it happens again we will use our access to our Amazon store that took me 10 years to build. Infuriating!! Review: They have completely screwed us on several occasions. If you go over the order limit on your plan, they just stop syncing then shut off your account. Their answer is "kindly monitor your order limits". We lost our Prime status, our seller rating was damaged, and had numerous angry customers and cancellations. There was no notification that the orders had stopped syncing. They pushed a sync once I chatted with them and bought the more expensive plan, but when I suggested they credit us a few months, they wanted me to delete this review in exchange for crediting us two months. Zero responsibility was taken.