Amendify ‑ Order Edit & Upsell
The reviews for this Shopify App are overwhelmingly positive, with users praising its ability to streamline order editing processes and reduce back-and-forth communication with customers. Users appreciate that customers can now update their orders themselves, saving time and reducing the need for manual edits. The app is described as easy to use, intuitive, and effective in handling order changes. Customers have embraced the functionality, leading to a decrease in support emails and an increase in upsell opportunities. The support team is also highlighted for their responsiveness and helpfulness in setting up the app to meet specific needs.
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our customer service team loves this app because customers can just fix their own addresses if they mess up. plus the upsells actually convert pretty well.
Way better than doing edits manually, saved me a ton of time updating prices for a promo.
I needed an app to let customers edit their order notes and make other changes. Support was awesome and got me set up exactly the way I wanted to be within a day. The app is easy to use and customer's have already figured out how to use it. Highly recommend this app.
This app is perfect for handling all order editing needs from the customer’s point of view. It’s intuitive and works seamlessly. Martin is incredibly responsive and always steps in to implement any ad hoc features when needed. The support is outstanding, highly recommended!
My customers use this all the time now, way fewer order change requests in support and extra sales from upsells
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