Rating

2.3

feedback

3

Reviews

chart

#15,251

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with one negative review highlighting issues with customer support and billing, while another negative review mentions the app stopped working before a crucial sales weekend. On the positive side, a five-star review praises the app for its functionality and ease of use for live selling on the website. The negative reviews point out problems with responsiveness from the support team and unresolved technical issues, while the positive review emphasizes the excitement and recommendation for the app's capabilities.

Highlights

Issues with customer support and responsiveness
Technical problems and unresolved issues
Functionality and ease of use for live selling

Rating Breakdown

  • 5
    33% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    67% (2 ratings)

Reviews with Text

  • 100% (3)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 12, 2022

ask them 3 times that my clients on IOS is having problem. 2 times they replied and said will find out but never once got back. 3rd time totally no reply. After i cant see my own live screen, i cancelled the subscription and messaged them twice. AGAIN NON REPLY ! deleted the app, checked billing and amperstand was not in it, tot everything was ok...... WRONG ! Was charged again yesterday and now had gotten Shopify very efficient guys to help me reverse the payment or refund it VERY VERY DISSAPOINTED !

Using app

About 2 months

Total reviews

4

Average rating

4.0

1 / 5 Share

Jan. 15, 2022

I really waiting a long time before writing this review as the app was AMAZING when I first started using it back in October. I loved everything about it and was really looking forward to this being a wonderful way for me to do live sales directly on my Shopify store. Unfortunately, it stopped working right before Black Friday weekend and I haven't been able to use it since. The team is super-responsive to email requests and every time I email, they say they are still working on it. However it has been almost two months now with no resolution. I really just wish it would work again because I can see SO much potential for what they can do with this app and how wonderful it could be for store owners. Guys, I REALLY want to be able to use this!!!

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

May 18, 2021

I have been using this app for a few weeks and am very excited about the possibilities. It allows you to live sell right on your website. My customers are thrilled with how easy it is for them. I highly recommend it.

Using app

25 days

Total reviews

9

Average rating

4.9

All reviews

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