Live Shopping by Amperstand
Host live video shopping streams to sell via streaming!
Rating
4.0
feedback
9
chart
#9,420
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
11%
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Less than a year
67%
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More than a year
11%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback from users. On the positive side, users appreciate the features of the app such as the confetti effects, giveaways, quantity highlighting, share options, and the ability to see when items are added to carts during live streams. Users also praise the responsive customer support, with mentions of fast responses and helpful assistance from the team. Additionally, users find the app affordable compared to other similar live stream apps in the market. However, on the negative side, some users have experienced issues with the app not working properly, delays in resolving technical problems, and lack of response from the support team. There are also concerns about the app's compatibility with professional cameras for live streaming.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 12, 2022
ask them 3 times that my clients on IOS is having problem. 2 times they replied and said will find out but never once got back. 3rd time totally no reply. After i cant see my own live screen, i cancelled the subscription and messaged them twice. AGAIN NON REPLY ! deleted the app, checked billing and amperstand was not in it, tot everything was ok...... WRONG ! Was charged again yesterday and now had gotten Shopify very efficient guys to help me reverse the payment or refund it VERY VERY DISSAPOINTED !
Jan. 15, 2022
I really waiting a long time before writing this review as the app was AMAZING when I first started using it back in October. I loved everything about it and was really looking forward to this being a wonderful way for me to do live sales directly on my Shopify store. Unfortunately, it stopped working right before Black Friday weekend and I haven't been able to use it since. The team is super-responsive to email requests and every time I email, they say they are still working on it. However it has been almost two months now with no resolution. I really just wish it would work again because I can see SO much potential for what they can do with this app and how wonderful it could be for store owners. Guys, I REALLY want to be able to use this!!!
Dec. 8, 2021
This livestream shopping app is so cool! I really love the extras added to it... the confetti when spotlighted items are added to the cart, the giveaways, quantity for spotlighted items highlighted, the share options, I love that it shows in the convo when items are added to someone's cart, and that it records the convo for the replay :) Well done, these are really great features that will add to people's shopping experiences! The support has been top-notch! If I ran into any challenges or had questions, Mark was fast to respond and was very helpful. Thank you so much for making this app so great! And thank you for making this an affordable app too! Many of the other livestream apps are charging a lot more and have a bunch of extra fees, and from what I saw, those apps didn't have the extra bells and whistles that this app has. I'm so grateful for this app... THANK YOU!!
Oct. 29, 2021
can i use the app by computer not by mobile? i need to use the professional camera to live stream.can you fix it ,i really need this function
Hi there, thanks for leaving a review. Currently the app only allows live-streaming via the mobile apps rather than computer, as that is how most sellers have preferred to use the app. However, this is a feature we're working on, so should hopefully be available in a few months time :)
June 4, 2021
Our team is very satisfied with this app so far. This is a very useful app for live streaming with good functions. We just look forward to more options to customize or choose a design for the main page. 少しずつですが、日本語対応も随時協力してくれてとても親切なアプリの会社です。
Thanks so much for the kind review! Excited to continue working together!
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