Live Shopping by Amperstand
Host live video shopping streams to sell via streaming!
Rating
3.0
feedback
4
chart
#15,170
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
25%
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Less than a year
75%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback from users. On the positive side, users appreciate the app's potential for live selling directly on their Shopify store and the excitement it brings to customers. The developer is responsive to feedback, integrates suggestions quickly, and the app is easy to use. Users see it as a game changer for their business and highly recommend it. However, on the negative side, there are complaints about unresponsive customer support, with multiple instances of unanswered messages and unresolved issues. Some users experienced problems with the app not working properly, leading to frustration and disappointment. Additionally, there were billing issues reported, with users being charged incorrectly despite canceling their subscription.
Highlights
Rating Breakdown
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All reviews
May 12, 2022
ask them 3 times that my clients on IOS is having problem. 2 times they replied and said will find out but never once got back. 3rd time totally no reply. After i cant see my own live screen, i cancelled the subscription and messaged them twice. AGAIN NON REPLY ! deleted the app, checked billing and amperstand was not in it, tot everything was ok...... WRONG ! Was charged again yesterday and now had gotten Shopify very efficient guys to help me reverse the payment or refund it VERY VERY DISSAPOINTED !
Jan. 15, 2022
I really waiting a long time before writing this review as the app was AMAZING when I first started using it back in October. I loved everything about it and was really looking forward to this being a wonderful way for me to do live sales directly on my Shopify store. Unfortunately, it stopped working right before Black Friday weekend and I haven't been able to use it since. The team is super-responsive to email requests and every time I email, they say they are still working on it. However it has been almost two months now with no resolution. I really just wish it would work again because I can see SO much potential for what they can do with this app and how wonderful it could be for store owners. Guys, I REALLY want to be able to use this!!!
May 18, 2021
I have been using this app for a few weeks and am very excited about the possibilities. It allows you to live sell right on your website. My customers are thrilled with how easy it is for them. I highly recommend it.
Jan. 25, 2021
LOVE LOVE LOVE this app. It is new and still improving (quickly), but the developer responds immediately to feedback and integrates suggestions quickly and efficiently. It works really well and is easy to use. I know this is going to be a game changer for our business in the very near future and I'm so glad I took a chance on this app. Highly recommended!
Hi Tiare Rose, we greatly appreciate the review! Super excited to continue working with you and adding value to your business! Thanks so much for being so helpful with all the feedback & suggestions!
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