The AMP app
AMP app for Shopify
Rating
4.7
feedback
414
chart
#9,022
All reviews
Rating Breakdown
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May 31, 2024
Amazing customer service, the team assisted in the install and design of the app. We made many requests which were outside the scope of usage, however these guys made everything not only operate properly but they made the amp front end design look great Fantastic app and service
Nov. 13, 2023
We've tried several AMP solutions to speed up our mobile experience and SEO, and this app is by far the easiest and most effective. While our diamond jewelry store does require a more luxury user experience, we're able to create the perfect balance between speed and rich media with Ampify Me.
June 27, 2023
Habe die Webseite nach der Installation täglich mit GTmetrix und Seobility getestet. Die App hat meinen Shop langsamer gemacht und Fehler verursacht.
Hi I'm really sorry you feel this way. Our AMP app makes no changes to your Shop or theme with the exception of adding 1 line of metadata which does not affect your store. This is why your comment is surprising. I would love the chance to show to you that our app would help your speed. Could you also let us know what errors you found so that we can fix it? I tried emailing you earlier but am not sure if the email went through. Could you write in to [email protected] from your email ID? Once again sorry that you feel frustrated with us but I request the chance to understand the issue and try to resolve it.
Feb. 9, 2023
Thanks for the quick support! Had an issue with the way pages were showing up on mobile view. Contacted support and within 24hours had a solution.
Feb. 3, 2023
The Support for this app has been amazing. They have addressed issues promptly and completely. Like, super fast and they regularly update about what steps are being taken. I highly recommend this app and this company!
Oct. 24, 2022
The app performs exactly as expected. Customer service & support are excellent. I would like to thank the AMP team.
Sept. 14, 2022
Insanely fast and friendly Support, they kept me updated the whole process while I annoyed them so much lol. Took them Not even 2 days to figure Out what the Problem was, I'm so satisfied. 10/10 for sure!
April 22, 2021
Initially , we had a few problems with getting the program to meet my expectations , I put a bit of a harsh review up , the customer service team got in touch with me within 10 minutes , which is Pretty incredible …. , then rectified all of the issues I was experiencing , after this experience I would recommend the application to Everyone best customer service I have had in a long time.
April 16, 2021
Great app, includes all I was looking for. And the support is super helpful as well! It improved my page speed in no time. Highly recommend it if you're looking for AMP pages for your Shopify store!
April 14, 2021
Please review the response, that has been the tone of this interaction. Suspicion about my motives, but no real help. They could just diagnose the issue, I think they just want me to go away in all reality. Don't use this app until you read this review. This app has not been at all user friendly. Support is very slow and they seem to take it as a personal attack, so far I have received an email having a go at me for pointing out a long standing issue, again, then nothing, ignored again. This app takes weeks to start working, then to be honest is not as effective as Fire AMP. Hopefully support will fix the issues that have dogged my page since I installed the app. Not really happy. Very average indeed. I will update this review as I go, not great so far, they come across as super disinterested, unlike may apps who cannot do enough to help. 0/10 thus far. After 24 hours and six or seven messages to support, still no contact, not a word, wow, this really is proving to be the worst customer support app on the internet. I will update this review daily until someone gets back to me.
3 hour delay in response on the support ticket might not be the fastest, but given the time zones seems acceptable. Writing a 1 star review minutes after installing the app, and then mentioning another app in the same review, seems a bit strange. Finally, my email is [email protected], feel free to reach out directly to me there.
Sept. 25, 2020
The team behind Ampfiy me is brilliant, support is instant and Ampify Me is an epic product overall.
Sept. 13, 2020
After uninstalling and deleting they are still charging me $30 per month and nobody replies to support requests.
Hi Chris, as mentioned in the email, all the billing is done by Shopify, so they control the billing cycle. There is no way we (or any app for that matter) can charge after the app is deleted. Also, we answered to your support request 2 minutes after it was received with all the details (times of install, upgrade, uninstall) and explanations, and while we are super flexible with refunds, pushing for it with a negative review doesn't really work. Hope to hear from you soon, Alex
Sept. 5, 2020
The site builder loaded my logo and images distorted and low quality. I found the app disappointing. Why would I trade speed for poor appearance? Both is important.
July 25, 2020
I used this app to create a product page and improve my page speed. The support I received was excellent! The team goes above and beyond to give users the best experience!
July 24, 2020
I was just supported by Jana. She was FAB - very friendly, efficient and did more than I expected! Can only spell good things for the future :-)
July 5, 2020
Thanks Jana, Support team is really good! Nice app and easily customizable. Greatly appreciate Thanks a lot
June 5, 2020
The support team is really good! Nice app and easily customizable. I could bring in the essence of our website's look and feel to the AMP pages as well.
May 10, 2020
Jana Is the best, she setup the page for me, addressed my concern and issue i was having building up the seo page. She knows her craft thats amazing. ⭐️⭐️⭐️⭐️⭐️ ratings thank you.
May 5, 2020
I use the app to help me on boosting site performance and gaining advantages in SEO competition. The team are super helpful and responsive. Really appreciate it. Thanks a lot.
May 1, 2020
Quick Live Support , Great Knowledge to understand the problem and providing best possible solution !