Mattress Firm review for The AMP app

1 / 5

Sept. 13, 2020

After uninstalling and deleting they are still charging me $30 per month and nobody replies to support requests.

Using app

10 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Chris, as mentioned in the email, all the billing is done by Shopify, so they control the billing cycle. There is no way we (or any app for that matter) can charge after the app is deleted. Also, we answered to your support request 2 minutes after it was received with all the details (times of install, upgrade, uninstall) and explanations, and while we are super flexible with refunds, pushing for it with a negative review doesn't really work. Hope to hear from you soon, Alex

The AMP app for Shopify
The AMP app
4.7 star
414 reviews

AMP app for Shopify

Shopify App Store