Vapester Vaping review for The AMP app
April 14, 2021
Please review the response, that has been the tone of this interaction. Suspicion about my motives, but no real help. They could just diagnose the issue, I think they just want me to go away in all reality. Don't use this app until you read this review. This app has not been at all user friendly. Support is very slow and they seem to take it as a personal attack, so far I have received an email having a go at me for pointing out a long standing issue, again, then nothing, ignored again. This app takes weeks to start working, then to be honest is not as effective as Fire AMP. Hopefully support will fix the issues that have dogged my page since I installed the app. Not really happy. Very average indeed. I will update this review as I go, not great so far, they come across as super disinterested, unlike may apps who cannot do enough to help. 0/10 thus far. After 24 hours and six or seven messages to support, still no contact, not a word, wow, this really is proving to be the worst customer support app on the internet. I will update this review daily until someone gets back to me.
3 hour delay in response on the support ticket might not be the fastest, but given the time zones seems acceptable. Writing a 1 star review minutes after installing the app, and then mentioning another app in the same review, seems a bit strange. Finally, my email is [email protected], feel free to reach out directly to me there.
