Amplius Customer Fields
The reviews for this Shopify App are mostly positive, with users praising its functionality and helpful customer support. Many users found the app to be useful in customizing customer registration fields and integrating necessary information seamlessly. The support team, particularly Giacomo, received high praise for their responsiveness and assistance in resolving technical issues and customization requests. Some users also appreciated the free aspect of the app and its ability to streamline customer data management processes. However, there was one negative review mentioning difficulties in canceling the subscription and contacting support.
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Obwohl ich die AÖp deinstalliert habe, wurde eine Zahlung eingezogen. Ich finde keinen Kündigungs Button und per E-Mail erreiche ich auch niemanden. Ich bitte dringend darum, dass ich jkontaktiert werde und der "Vertrag" aufgehoben wird.
Thank you for your review, and we're sorry for the frustration this caused. We want to reassure you and other merchants that this was resolved: the charge was refunded in full as soon as the Shopify invoice was paid, as Shopify only allows app refunds on paid charges. To clarify what happened: uninstalling Amplius cancels the subscription automatically, no extra step is needed. However, Shopify bills app plans in 30-day cycles at the start of each cycle and adds them to your regular Shopify invoice, so the charge for the cycle that was already running appeared on the invoice after the app had been uninstalled. We replied to your email within a day, and we're always reachable at [email protected] if anything else comes up. --- Vielen Dank für Ihre Bewertung, und es tut uns leid für den Ärger. Wir möchten Ihnen und anderen Händlern versichern, dass der Fall gelöst wurde: Die Gebühr wurde vollständig erstattet, sobald die Shopify-Rechnung bezahlt war, da Shopify Rückerstattungen für Apps nur auf bezahlte Gebühren erlaubt. Zur Erklärung: Die Deinstallation von Amplius kündigt das Abonnement automatisch, es ist kein weiterer Schritt nötig. Shopify rechnet App-Pläne jedoch in 30-Tage-Zyklen zu Beginn jedes Zyklus ab und setzt sie auf die reguläre Shopify-Rechnung. Deshalb erschien die Gebühr für den bereits laufenden Zyklus erst nach der Deinstallation auf der Rechnung. Wir haben Ihre E-Mail innerhalb eines Tages beantwortet und sind jederzeit unter [email protected] erreichbar.
This app is so good and fitable to me but i want to use it as a shortcode liquid. Please help me at this point.
The form did what I needed it to do exactly and it was easy to connect my metafields to the form. I wanted some customization help in making the first dropdown field blank for a required selection and Giacomo made it easy, and gave me the tools to make that change when I needed to do it again.
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