All reviews

Rating Breakdown

  • 5
    95% (39 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 5, 2024

I wrote to tech support twice in a 14 days, no response.

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

June 2, 2022

Had a small request on wording and visual change. Matt was really quick to assist with my reqest. Very happy with the response.

Using app

3 months

Total reviews

13

Average rating

5.0

3 / 5 Share

May 14, 2022

I voiced this concern to this app who advised me it was a theme issue, theme developers have advised me this was an app issue. I am tired of the back and forth. When I am viewing the full cart page after clicking on View Cart in the sliding cart, 3 glitches occur: 1.) I cannot change the quantity of the item. 2.) I also cannot remove the item from the cart. 3.) The CONTINUE SHOPPING button does NOTHING. I am going to uninstall this app if this issue cannot be fixed. It makes no sense to pay for this app if they can't figure this out. This has been an on-going problem and I should be able to use this app to the full-working capacity as a paying customer. Edit: Customer service has been great. Unfortunately, the app had a few flaws such as not showing the price of multiple quantities of the same item. This was kind of a big deal for me because literally all of the shopping I do online had the cart showing the way I liked, so I knew it was possible. I am currently using an app that does what I want. There was a whole issue about the cart not working properly in which they advised that it was the fault of another app's lingering codes. Then they were upset that I left a 1 star review because it was not their fault. Okay, but when you tell me you removed the code and that "it works now" and I check and it actually does not work, I'm going to feel like it was not looked over carefully. I did not leave a 1 star review for no reason; I left it after they told me everything was fine after THEY removed the lingering code. I raised the review a little bit because it's otherwise not a bad app. But I don't have the app anymore and would like all of their lingering codes removed completely.

Using app

About 1 month

Total reviews

9

Average rating

2.6

5 / 5 Share

April 8, 2022

Great support, and works seamlessly. The need for support was almost certainly our side, not the app side

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Very good app, I like it very much. Attractive design, implemented very well. The support is also great and very quick. I was helped with my concern within a very short time. Thank you very much!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2021

This app it's easy to use, I recommend it to everyone ! And the support is great, they made changes very quickly for me ! Thanks you

Using app

13 days

Total reviews

8

Average rating

4.9

5 / 5 Share

June 23, 2021

Simple to set up and use, great & quick support. Had a compatibility issue with another app, was resolved in no time. Thanks!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2021

Support is awesome and they quickly made their app work for my site. It's perfect. I needed to enable notes and improve my view cart function. They were a big help. Thank you!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2021

The support team is amazing. I needed help installing the code on the website and they were able to add it for me very quickly. I highly recommend this app.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2021

I had my doubts seeing only great reviews but it turns out to be true! Simple and efficient app that does what it says and doesn't try to get access to everything in your shop. Matt helped me do some customization and it's perfect! Thank you! Highly recommend

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

We highly recommend this app! It's a simple feature that added a lot of polish to our store. Best of all, the developer was very prompt and helpful and tailored the app to our store.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2021

Great app - great customer service. Besides a few tiny edits for set up that we needed help with, everything is working seamlessly. No complaints!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

Awesome customer service, very fast and reliable! I love this app it helps a lot to improve customers experience especially with the free shipping progress bar.

Using app

Over 2 years

Total reviews

11

Average rating

4.6

5 / 5 Share

Dec. 21, 2020

Installation was seamless and incredibly easy. This app is far more appropriately priced than other services and offers stellar tech support. A quick email to provided the account resolves any and all issues. I would highly recommend!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2020

Powerful & easy to use app for sliding carts, very customizable and the support helps me a lot with details. I highly recommand this app

Store

Donimus

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

I would give 10 stars if i could. I installed three of their apps on our site and even for a not so tech savy person like me it was super easy. Matt was beyond helpful. Would absolutely recommend!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2020

I am using this app, it is perfect for store, I had few corrections and customisation, they responded to instantly and solved the issues. I would definitely recommend this app. All the best guys. :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2020

Thank you for your valuable cooperation & assistance. As all the issues have been successfully fixed

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2020

Had some glitches at first, and the support solved all problems! Now working very fine and looking good!! Thank you!!! Totally recommended! Totally Ingenious!! 6 ⭐⭐⭐⭐⭐⭐

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2020

This app gets done what it promises, I had little hiccup with a discount code situation and the developer fixed it within like an hour or two. Pretty impressed by that. They do an all around good job.

Using app

20 days

Total reviews

3

Average rating

5.0