Rating

5.0

feedback

3

Reviews

chart

#14,959

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    100%
  • Less than a year
    133%
  • More than a year
    67%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and ease of use. Customers appreciate the quick and helpful support provided by the team, with mentions of responsive customer service representatives like Matt. The app effectively helps users manage serviceability changes, prevent orders from non-serviceable areas, and customize widgets to their liking. However, there is one negative review highlighting issues with the app not working correctly and slow support response times, leading to potential loss of sales.

Highlights

Positive customer support experience and responsiveness
Effective functionality and ease of use
Helpful in managing serviceability changes and preventing orders from non-serviceable areas
Customization options for widgets
Negative review highlighting issues with app functionality and slow support response times

Rating Breakdown

  • 5
    267% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 7, 2020

Just what I was looking for! The support team was super responsive and helped customize the widget the way I wanted, as well.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2020

Love this app! It came in super handy during these uncertain times (lockdowns in certain zipcodes due to the covid pandemic) when serviceability changes every few days. The app does the job well and that too at an affordable subscription. Matt from the team was always super responsive in resolving my queries. Thank you!

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

May 13, 2020

This app works perfectly! It is super easy to use and customize. I had a query and the support team was quick and helpful!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2020

App does what is says, reasonable response time from support team. One of easiest to set up among the zip code validation apps.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

April 21, 2020

Do Not get this app! It doesn't not work correctly and you will lose a lot of sales! You will have to wait hours to get support

Using app

14 days

Total reviews

3

Average rating

3.7

All reviews

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