OnVoard AOV Progress Bar
Increase average order value with progress bar
Rating
3.1
feedback
15
chart
#10,725
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
-
Less than a day
13%
-
Less than a month
7%
-
Less than a year
40%
-
More than a year
13%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback from users. On the positive side, many users praised the app for its simplicity and user-friendly interface. They appreciated the quick and helpful support provided by the developers, with some even receiving custom code solutions promptly. The app was also commended for its functionality, ease of setup, and professional appearance on websites. On the other hand, negative reviews highlighted issues such as the app not working, causing frustration, and leaving leftover code in theme files. Some users also expressed dissatisfaction with the lack of clear instructions for uninstalling the app and the absence of responsive customer service. Overall, while the app received praise for its features and support, improvements are needed in terms of addressing technical issues and enhancing user guidance and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 16, 2024
Unfortunately, the app didn't meet my expectations as it didn't provide the assistance I was hoping for. However, the bigger concern arose when it left a significant amount of leftover code in my theme files. I reached out to the app support team but received no reply. I attempted to resolve the issue on my own, searching for articles on how to remove the leftover code, but to my surprise, I couldn't find any guidance. This experience has been frustrating, as cleaning up unnecessary code is crucial for website performance. I hope the app developers address this issue promptly and provide better support in the future.
I didn't receive any emails from your store "osogold". Can you confirm with me the emails you used for sending and make sure you indicate your shopify store url? Or open a ticket at https://help.onvoard.com/hc/en-us/requests/new For your issue. Are you sure our script is loaded on your store? AFAIK, I've looked at your store and none of our scripts are loading. Just go to your source code and search for "onvoard" and you can't find any. The uninstallation note is here (for old installation) but you don't need to use it since we've now switched to app block and everything is automatically removed on uninstall. https://help.onvoard.com/hc/en-us/articles/900002411986 In your case, we're using app block and scripts are automatically removed when you uninstall our app. We didn't left any code on your site. I hope you can be kinder and update this review. It's not nice to receive 1-star review for something we didn't do.
Sept. 3, 2023
Doesn't work. Wasted tons of time trying to setup. Annoyed by these apps that waste your time. I uninstalled it.
Hi there, I can assure you the app is 100% working as we have many merchants running it live and using our paid plan. If it doesn't work I'm sure they won't be happily paying for our app. We also have full setup guide to help you setup. https://help.onvoard.com/hc/en-us/articles/900002641266-Install-AOV-Progress-Bar-on-Shopify Just looked at your installation logs it seems that you uninstall the app 14 mins after installing it. If you require assistance, I'll be happy to help you setup like I did for many other merchants.
May 11, 2023
Ottima app, interfaccia molto semplice ed intuitivo da capire. consiglio vivamente questa app. Molto utile sopratutto agli inizi
May 11, 2023
Had a custom tweak (not even on the paid version yet) and he wrote custom code for me 30 minutes after I requested it. On top of that, the app works great, I am using it as a headline across the site, not just for the product page and I really like how it looks.
Nov. 19, 2022
*****AVOID****-No clear way to delete this app which is a red flag. The app did not work. This is an advanced app not plug and play. Service non-existent.
Hey I already replied to help you check within 15 mins of your support ticket. See proof. https://imgur.com/a/y3bgZ2w Today is 20th Nov 2022 and it's Sunday. Are you even able to reply to your users within 15 mins on a weekend? Can you be a little reasonable? --- Update: I've ban the user. Totally unreasonable. Our previous users can attest the quality of our app and I don't want to work with unreasonable people. - No way to delete the app? Man come on there's an uninstall app option in Shopify. - The app did not work? Well I'm always there to help and there's a clear doc to help setup. https://help.onvoard.com/hc/en-us/articles/900002641266-Install-AOV-Progress-Bar-on-Shopify - Didn't reply within a few mins = service non-existent?
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