All reviews

Rating Breakdown

  • 5
    73% (11 ratings)
  • 4
    7% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (3 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 16, 2024

Unfortunately, the app didn't meet my expectations as it didn't provide the assistance I was hoping for. However, the bigger concern arose when it left a significant amount of leftover code in my theme files. I reached out to the app support team but received no reply. I attempted to resolve the issue on my own, searching for articles on how to remove the leftover code, but to my surprise, I couldn't find any guidance. This experience has been frustrating, as cleaning up unnecessary code is crucial for website performance. I hope the app developers address this issue promptly and provide better support in the future.

Store

osogold

Using app

--

Total reviews

7

Average rating

3.7

Developer Reply

I didn't receive any emails from your store "osogold". Can you confirm with me the emails you used for sending and make sure you indicate your shopify store url? Or open a ticket at https://help.onvoard.com/hc/en-us/requests/new For your issue. Are you sure our script is loaded on your store? AFAIK, I've looked at your store and none of our scripts are loading. Just go to your source code and search for "onvoard" and you can't find any. The uninstallation note is here (for old installation) but you don't need to use it since we've now switched to app block and everything is automatically removed on uninstall. https://help.onvoard.com/hc/en-us/articles/900002411986 In your case, we're using app block and scripts are automatically removed when you uninstall our app. We didn't left any code on your site. I hope you can be kinder and update this review. It's not nice to receive 1-star review for something we didn't do.

1 / 5 Share

Sept. 3, 2023

Doesn't work. Wasted tons of time trying to setup. Annoyed by these apps that waste your time. I uninstalled it.

Using app

13 minutes

Total reviews

3

Average rating

2.3

Developer Reply

Hi there, I can assure you the app is 100% working as we have many merchants running it live and using our paid plan. If it doesn't work I'm sure they won't be happily paying for our app. We also have full setup guide to help you setup. https://help.onvoard.com/hc/en-us/articles/900002641266-Install-AOV-Progress-Bar-on-Shopify Just looked at your installation logs it seems that you uninstall the app 14 mins after installing it. If you require assistance, I'll be happy to help you setup like I did for many other merchants.

5 / 5 Share

May 11, 2023

Ottima app, interfaccia molto semplice ed intuitivo da capire. consiglio vivamente questa app. Molto utile sopratutto agli inizi

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

Had a custom tweak (not even on the paid version yet) and he wrote custom code for me 30 minutes after I requested it. On top of that, the app works great, I am using it as a headline across the site, not just for the product page and I really like how it looks.

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 19, 2022

*****AVOID****-No clear way to delete this app which is a red flag. The app did not work. This is an advanced app not plug and play. Service non-existent.

Using app

40 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hey I already replied to help you check within 15 mins of your support ticket. See proof. https://imgur.com/a/y3bgZ2w Today is 20th Nov 2022 and it's Sunday. Are you even able to reply to your users within 15 mins on a weekend? Can you be a little reasonable? --- Update: I've ban the user. Totally unreasonable. Our previous users can attest the quality of our app and I don't want to work with unreasonable people. - No way to delete the app? Man come on there's an uninstall app option in Shopify. - The app did not work? Well I'm always there to help and there's a clear doc to help setup. https://help.onvoard.com/hc/en-us/articles/900002641266-Install-AOV-Progress-Bar-on-Shopify - Didn't reply within a few mins = service non-existent?

5 / 5 Share

Oct. 26, 2022

Highly recommend this app, great and quick support and easy to use! The bar also looks great on the website

Using app

About 2 hours

Total reviews

4

Average rating

3.8

5 / 5 Share

Sept. 10, 2022

Cumple totalmente con lo que se busca en una barra de este tipo, ademas el soporte es muy rápido y bueno. nos ocurrió algo particular con respecto a los decimales en nuestra moneda y desarrollo rápidamente una solución. Aplicación recomendada.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2022

The app setup is simple and user friendly. I had a little issue with the app and Ryan fixed almost immediately. Nice support and nice app

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2022

This app is a fantastic idea, and the developer went above and beyond to solve any questions we had! Definitely great customer service, and I wish them continued success.

Using app

Over 1 year

Total reviews

9

Average rating

4.2

5 / 5 Share

April 3, 2022

Excellent customer service! Helped me get it set up and even made other minor adjustments to my store for me! I am confident this slider bar will help increase sales!

Using app

About 23 hours

Total reviews

6

Average rating

5.0

4 / 5 Share

March 24, 2022

It´s written that the app is for free. But right now they want me to pay 30€ in a subscription each month. This is a big lie. Update: Thank you for the reply! I find the app a bit confusing. The progress bar works flawlessly!

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Hey there, I can confirm with you that this is a completely free app. We have 6 apps at OnVoard. 2 of them are completely free. You do not need any subscription or pay anything to use the free apps. This is clearly stated in our pricing and catalog page. We even "bold" the free app text. https://www.onvoard.com/pricing https://console.onvoard.com/catalog https://imgur.com/a/W1WLmgG Would you mind looking into this again? Hopefully you can update this review after the misunderstanding is clear up. Thanks, Ryan from OnVoard

5 / 5 Share

March 18, 2022

This app works great and can be an amazing tool for increasing AOV and Conversion Rate for our customers. We use it in combination with DiscountYard in order to auto-apply discounts when price tiers are reached. A couple tips on using the app. Can be added to the Checkout Drawer to incentivize upsells. Collection pages to work as a Build Your Own Bundle. Or simply on your PDPs to improve upsells.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 11, 2022

I used this app to entice my customers to add more items to cart for them to reach the free shipping threshold.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

Simple and perfect! The developer is great, too! He helped me get the progress bar code into the right cart drawer location/file, and it wasn't hard to edit the design on my own with minimal code knowledge. Highly recommend for simple progress bar!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2020

Works perfectly, easy setup, offers a lot of options and looks professional. It's my second app from Onvoard, and so far, I really enjoy their work.

Using app

10 months

Total reviews

8

Average rating

5.0