Rating

4.5

feedback

21

Reviews

chart

#11,383

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    5%
  • Less than a year
    19%
  • More than a year
    76%

Reviews Summary

Searchspring is highly praised by ecommerce merchants for its ease of use, robust search capabilities, and excellent customer support. Users appreciate the intuitive dashboard, deep insights, and the significant impact on sales and customer experience. The platform is commended for its seamless integration with Shopify, easy configuration, and features that help increase average order value and conversion rates. However, there is a negative review highlighting slow response times from the helpdesk, especially during busy periods, which led to frustration and dissatisfaction with the service.

Highlights

Ease of use and robust search capabilities
Excellent customer support
Impact on sales and customer experience
Integration with Shopify and features for increasing conversion rates
Issue with slow response times from helpdesk

Rating Breakdown

  • 5
    90% (19 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)
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