Rating
5.0
feedback
21
chart
#5,306
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
0%
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Less than a year
29%
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More than a year
19%
Reviews Summary
The Subuno app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its effectiveness in preventing fraudulent transactions, saving time and money, and providing detailed information to help make informed decisions. The support team behind Subuno is highly praised for being thorough, professional, and patient, offering excellent assistance in setting up the app and customizing it to meet specific business needs. Merchants appreciate the peace of mind and security the app provides, with many stating that it has significantly reduced fraudulent orders and helped protect their businesses from financial losses and reputation damage.
Highlights
Rating Breakdown
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All reviews
Jan. 28, 2016
After I switched from Yahoo Store (client for 15 years) to Shopify, my store jurifax.com has been victim of a huge fraud on August 17, 2015. The crooks stole almost all my digital products. BTW I recently made a video on YouTube about it, in French language (keywords "Fraude contre Jurifax"). Right after this fraud, I tried to find a solution in order to increase the security of the shopping cart. I then discovered Subuno app. The team behind this outstanding app helped me to set up the app and establish strong security settings. In brief: 1) This app is absolutely fantastic. 2) The support for this app is unmatched, thanks to Ed, Katie and their team 3) My site jurifax.com has never been victim of any other fraud since August 17, 2015... Vincent Allard, Attorney President of Jurifax
Feb. 2, 2015
Not only has this app been a great addition to our store (it has really helped us cut down on user fraud) but the support I get from their team is magnificent! Thorough, courteous, professional and, above all, patient! KUDOS
Nov. 22, 2014
If Fraud Prevention is on your radar then seriously consider this app. Prior to this app we had a number of fraud issues and like any small business fraud can really hurt. Both in terms of money and reputation. This app has helped us manage this and now not only prevent fraud, but also provides a level of oversight to highlight transactions that may be fraudulent. This has given us some assurance when making decisions whether to accept or reject certain transactions. The app does what it says. Definitely recommended.
March 13, 2014
This is a great app! Subuno made pinpointing fraudulent order a breeze and helped us save time and money. I must also mention that the level of support is simply outsanding. The Subuno team was always one step ahead to tweak filters and configurations to match our business needs. Well done!
Nov. 14, 2013
This is great app. It have saved us thousands of hours that we used to take reviewing good and bad orders that we used to do manually.
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