Subuno for Shopify

Subuno

Credit card fraud & chargeback fraud prevention

Developer
View on App Store

Rating

5.0

feedback

21

Reviews

chart

#8,990

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    29%
  • More than a year
    19%

Reviews Summary

The Subuno app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users have highlighted the app's effectiveness in preventing fraudulent transactions, saving time and money, and providing detailed insights into potential risks. The support team behind Subuno has been praised for their exceptional assistance, customization options, and prompt responses. Merchants have expressed gratitude for the app's role in enhancing security, preventing fraud, and improving overall business operations. Some users have mentioned specific instances where Subuno helped them identify and stop fraudulent activities, ultimately leading to a significant reduction in fraudulent orders.

Highlights

Effective fraud prevention
Exceptional support and assistance
Cost and time-saving benefits
Detailed insights and risk assessment
Customization options and ease of setup

Rating Breakdown

  • 5
    100% (21 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 28, 2016

After I switched from Yahoo Store (client for 15 years) to Shopify, my store jurifax.com has been victim of a huge fraud on August 17, 2015. The crooks stole almost all my digital products. BTW I recently made a video on YouTube about it, in French language (keywords "Fraude contre Jurifax"). Right after this fraud, I tried to find a solution in order to increase the security of the shopping cart. I then discovered Subuno app. The team behind this outstanding app helped me to set up the app and establish strong security settings. In brief: 1) This app is absolutely fantastic. 2) The support for this app is unmatched, thanks to Ed, Katie and their team 3) My site jurifax.com has never been victim of any other fraud since August 17, 2015... Vincent Allard, Attorney President of Jurifax

Store

Jurifax

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2015

Not only has this app been a great addition to our store (it has really helped us cut down on user fraud) but the support I get from their team is magnificent! Thorough, courteous, professional and, above all, patient! KUDOS

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2014

If Fraud Prevention is on your radar then seriously consider this app. Prior to this app we had a number of fraud issues and like any small business fraud can really hurt. Both in terms of money and reputation. This app has helped us manage this and now not only prevent fraud, but also provides a level of oversight to highlight transactions that may be fraudulent. This has given us some assurance when making decisions whether to accept or reject certain transactions. The app does what it says. Definitely recommended.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 13, 2014

This is a great app! Subuno made pinpointing fraudulent order a breeze and helped us save time and money. I must also mention that the level of support is simply outsanding. The Subuno team was always one step ahead to tweak filters and configurations to match our business needs. Well done!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2013

This is great app. It have saved us thousands of hours that we used to take reviewing good and bad orders that we used to do manually.

Using app

9 months

Total reviews

3

Average rating

5.0

All reviews

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