Subuno

Jan. 28, 2016

After I switched from Yahoo Store (client for 15 years) to Shopify, my store jurifax.com has been victim of a huge fraud on August 17, 2015. The crooks stole almost all my digital products. BTW I recently made a video on YouTube about it, in French language (keywords "Fraude contre Jurifax"). Right after this fraud, I tried to find a solution in order to increase the security of the shopping cart. I then discovered Subuno app. The team behind this outstanding app helped me to set up the app and establish strong security settings. In brief: 1) This app is absolutely fantastic. 2) The support for this app is unmatched, thanks to Ed, Katie and their team 3) My site jurifax.com has never been victim of any other fraud since August 17, 2015... Vincent Allard, Attorney President of Jurifax

Feb. 2, 2015

Not only has this app been a great addition to our store (it has really helped us cut down on user fraud) but the support I get from their team is magnificent! Thorough, courteous, professional and, above all, patient! KUDOS

Nov. 22, 2014

If Fraud Prevention is on your radar then seriously consider this app. Prior to this app we had a number of fraud issues and like any small business fraud can really hurt. Both in terms of money and reputation. This app has helped us manage this and now not only prevent fraud, but also provides a level of oversight to highlight transactions that may be fraudulent. This has given us some assurance when making decisions whether to accept or reject certain transactions. The app does what it says. Definitely recommended.

March 13, 2014

This is a great app! Subuno made pinpointing fraudulent order a breeze and helped us save time and money. I must also mention that the level of support is simply outsanding. The Subuno team was always one step ahead to tweak filters and configurations to match our business needs. Well done!

Nov. 14, 2013

This is great app. It have saved us thousands of hours that we used to take reviewing good and bad orders that we used to do manually.

Nov. 14, 2013

As a seller of digital goods, I find that Subuno is very useful for preventing unauthorized or fraudulent transactions through even PayPal. It integrates multiple fraud prevention services in addition to its own capabilities. I use it for every transaction made.

Aug. 15, 2013

Thanks, I have just implemented Subuno to my site and it works a treat. Thank you.

Aug. 7, 2013

This is an essential tool for online markets, the amount of detailed information you receive is incredible! We would be losing thousands of dollars from fraudulent orders, and this app has helped us to reduce fraud to almost ZERO!! I love this app and would recommend this to any online application that accepts credit card orders.

July 31, 2013

It's a great app. I use it since some days and I already can see all my game sales statistic. At the moment I use the free plan but I guess I will sign up for the pro version. I have to check the detected risky payments by hand. The success rate of people trying to pay with hacked accounts of got lower. If there is a risky order I will ask the person for idcard.

June 18, 2013

I was having a stream of fraudulent orders and none of my filters were working. I started using Subuno and with the help of their team, they very quickly informed me why I was getting these orders and how to stop them. I am now almost 4 weeks in without getting any more orders. Very helpful team.

June 5, 2013

Fraud is never an issue until it happens to you. Make sure you stay one step ahead and prevent fraud in your store with this app. Great support and great features.

April 4, 2013

Before we had this app, we were having issues with Fraud that were costing us thousands of pounds, now with Subuno flagging potential fraudulent orders this doesn't happen anymore. Very helpful at customising the set up to our exact company needs. Brilliant customer service. Overall, amazing app, a MUST HAVE for everyone.

March 1, 2013

This app is amazing! Thanks to this app, I've been able to virtually prevent all fraudulent purchase attempts once I get an alert that a fraudulent purchase was made. After we had a major series of fraudulent purchases happen to us a while ago (that we didn't detect until we had to refund thousands of dollars), we knew we had to get an app like this. Now we never end of shipping orders that end of fraudulent ever again. Highly recommend this app!

Feb. 21, 2013

This is the app to use if you're serious about fraud prevention. It's worth the money if you receive frauds and there is nothing else that comes close in terms of features. Support is great too, highly recommended!

Feb. 8, 2013

We're only on our trial period, but Ed and his team have already create a custom option to remove the notes which appear on our customer invoices. Fantastic support, coaching - and it will save us $$$ from fraud! All Good!

Dec. 19, 2012

I was very skeptical about this app until I launched it and began using it. We have had so much fraud, and this will allow us to monitor it much better. It will save us a lot of money now that we can prevent fraud. Ed has been extremely helpful, and has gone above and beyond to help us get this configured. I highly recommend this app to anyone that needs to monitor fraud in an effective manner, it will help you out tremendously!!

Dec. 15, 2012

Perfect, much more than I expected; this in an extremely valuable tool, especially selling digital-goods. Instant set up, and the emails from support have been prompt and a pleasure to deal with. Now, if only I can figure out how to pass custom fields :/

Nov. 24, 2012

I recently found and configured Subuno to help battle an increasing number of fraudulent orders from specific international destinations. We ship internationally, but Shopify does not natively allow us to blacklist specific countries. Subuno fills the gap nicely by allowing us to create rules that flag all international orders and automatically reject those that we know are highly likely to be fraudulent. Highly recommended!

Nov. 16, 2012

This app is super helpful! We were having a problem with fraudulent orders until we installed this app. Ed is great, he walked me through the set up and answered all my questions right away.

Nov. 7, 2012

Concerned about chargebacks? You should be. Subuno is your best weapon in the fight against fraud. It does a very effective job at weeding out suspicious orders, and it provides the tools you need to quickly investigate every order. This product works as advertised, and it should be considered a must-have for every Shopify store. It supports Canadian customers as well!