Rating

4.9

feedback

136

Reviews

chart

#2,750

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    31%
  • Less than a year
    43%
  • More than a year
    18%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Users appreciate the quick response times, personalized assistance, and willingness of the support team to go above and beyond to resolve any issues. The app itself is praised for being user-friendly, customizable, and effective in managing delivery dates and orders. Many users mention setting up meetings with the support team for in-depth assistance, which they found valuable. However, there are a few mentions of minor issues such as interface adjustments for different regions and suggestions for further improvements in functionality like default shipping methods and product-specific delivery fees.

Highlights

Exceptional customer service and support
User-friendly and customizable app
Valuable in-depth assistance through meetings
Minor interface adjustments for different regions
Suggestions for further improvements in functionality

Rating Breakdown

  • 5
    94% (128 ratings)
  • 4
    4% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 14, 2025

Very useful app, and extremely helpful support team, very pleased with the service.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2025

Thank you for your quick and effective solution! The app helped me resolve my issue smoothly, and I really appreciate the efficient support. Great work!

Using app

About 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

April 2, 2025

I would just like to say this app works really well for my business but some parts are still American instead of UK which is where the business is based, for example : zip code instead of post code. The team at appjetty were extremely helpful when there was a bug on my side of the app and fixed it really quickly. Pratibha Nandi couldn't have more helpful and professional sorting my problem out. Ian

Using app

About 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

March 4, 2025

Very useful app, and extremely helpful support team, very pleased with the service.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

The developers and support team behind this app are incredibly responsive. We needed a few customizations to fit our specific workflow, and they implemented them right away. We highly appreciate their work and will continue using this app to schedule our orders.

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more