AJ Delivery Date & Shipping
The reviews are overwhelmingly positive, with many merchants praising the app’s usefulness, reliability, and flexibility for managing delivery dates, shipping options, and custom workflows. A major strength highlighted throughout is the support team: reviewers repeatedly mention fast responses, friendly communication, patience, and hands-on help through chat, email, phone, and Google Meet. Many users say the team quickly resolves setup issues, theme conflicts, and custom configuration requests, often going above and beyond to tailor the app to their store’s needs. Several reviews also note that the app is easy to use once set up, offers valuable customization, and works well for automating delivery-related processes. The negative feedback is much smaller in volume but important. A few users report serious support problems, including slow or no responses, staff being unavailable, and unresolved issues after multiple contact attempts. Some reviewers also mention product or setup frustrations, such as the app hardcoding changes unexpectedly, not behaving as expected with certain restrictions, or lacking compatibility with subscription products. There are also complaints about misleading pricing or plan availability, and a few usability concerns like interface learning curve or regional terminology not matching the store’s locale. Overall, the app is seen as strong and effective, but its reputation depends heavily on the quality and responsiveness of support.
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Functions as expected, and when there were teething issues, the support staff are attentive, and timely. Thanks Umang, Anila nd team.
Support is non-existent. I reached out to support to assist with restricting "Add to cart" if no date is selected, and overnight support hardcoded the calendar to our store, forcing all products to use the calendar. Disabling the App did not fix this. After contacting support by email, Chat and WhatsApp, I have still yet to hear back from them after 5 business days.
Thank you for your feedback, Josh. We sincerely apologize for the inconvenience you experienced during the setup process. After reviewing the conversation, we can confirm that our support team did respond to your request, obtained collaborator access, and assisted with implementing the customization you had asked for. It appears that the way the changes interacted with the theme resulted in the calendar displaying more broadly than expected. Our team had also reached out to confirm the theme you wanted us to work on so we could correctly configure the app and ensure the calendar appears only on the intended products. We would really appreciate the opportunity to correct this for you. If you're open to it, our technical team can quickly review your current theme and configure everything properly to match your exact requirements. Providing reliable support is very important to us, and we’re always happy to go the extra mile to make sure our merchants have the best experience possible. Please feel free to reach out to us again at [email protected] , and we will prioritize your request. Thank you again for your feedback — it helps us continue improving our product and support. — AppJetty Support Team
There was small fuctioning issue with the ui but in the app team supports well as soon as.... Thanks Umanga & Anil
We had a complex issue with a Vue.js app conflict on our Shopify store, and their team resolved it incredibly quickly and professionally. They immediately understood the problem, identified the root cause, and fixed the app override issue without disrupting our store operations. Communication was clear, turnaround time was fast, and the solution was clean and reliable. It's a huge relief to work with someone who truly understands both Shopify and modern frontend frameworks.
We have been using this app for a couple of years and we never had any issues in operation with it. The app is userfriendly for the operator as well as for the client. And on top the support is really quick, friendly and MOST IMPORTANT effective! 10 out of 10, would recommend!
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