BookX Appointment Booking App
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Rahul was very helpful thank you for all the informations.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate and are happy to hear about your positive experience with our product and service.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate and are happy to hear about your positive experience with our product and service.
attentive; resolved any issues, one on communication. Fast, clear. I couldn't be happier!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate and are happy to hear about your positive experience with our product and service.
durkesh & pragatheeh has been bery helpful and the app is handy to use
Great customer support from Vignesh, thank you
Not user friendly at all. You can’t test out if it’ll even work for you unless you pay to have more than 1 service to test if it works.
Hi there, Thank you for taking the time to share your thoughts. I’m genuinely sorry your first impression of BookX was frustrating, and I’d like to address your concerns in detail. • By default, every new account lets you create and run one full-featured service completely free, for as long as you like. This is designed so you can test the core booking flow end-to-end without subscribing the app. • If you need to experiment with additional services, our subscription tier always begins with a 14-day no-obligation trial. During this trial you have unlimited access to all premium features, and you can cancel any time—no charges applied. Personalized setup support: Our success team would be delighted to walk you through the first setup, show best practices, and troubleshoot anything that seems unclear. We can do this via live chat, a screen-share call, or step-by-step email—whichever is easiest for you. If you still find that the standard plans don’t meet your needs, please let me know. We have some flexibility and can extend the trial while we help new merchants get fully comfortable. I truly believe BookX can streamline your scheduling once it’s configured to match your workflow, and I’d love the chance to prove it. If you reinstall the app, simply reply to this message or email [email protected] and mention my name; I’ll make sure you’re looked after personally. Thank you again for the candid feedback. I hope we can earn back your confidence. Warm regards, Rahul Product Manager Appointment Booking-BookX App Logbase.io
Contacted BookX via chat with Dukresh and was delighted with the service and he resolved my problem straight away. A+++++ review from my company
Great app and service! Nithish was very helpful with my request.
I just installed the app and it's pretty easy to set up. I had to tweak a couple of settings, but Febin helped me right away.
Rahul, Plugin is performing as per the requirement and very light weight simple UI to use.
It was amazing, free, so helpful for my business, and live customer support. I never leave reviews but giving this one 10/10.
6.19.25. Once again.. Help was waiting when I got stuck again... Kavishan helped me solve a problem I am certain I wouldn't have solved myself at this point. THANKS Kavishan. I appreciate you. 6.4. We are just getting our business back up. BookX is easy to use and I appreciate customer service. I spent just a few minutes on chat with Rajkumar... problem solved. I won't hesitate to ask for help again. 6.5. Nithish once again helped via zoom to correct a problem right away... I haven't found customer service like this in such a long time. Thanks you so much.!! Danna Jo Ritter
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Just started on the app this month and had some questions and wishes for edits. Super quick answers, really helpful. On the fly edits, help with styling and adding extra small features that was not initially there. Big recommendation from here.
I looked at other apps, tried another but this one is AWESOME. After I changed themes I forgot to click a button. Nithish, the technical support person, was so patient, kind and helpful. He also speaks very good English. I highly recommend this company and will be purchasing additional apps from them!
If I have any questions this team has always been there to answer them. Their online chat and zoom meeting calls have been a huge help. Febin just helped me complete my app and was very helpful.
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