BookX Appointment Booking App
Calendar booking & scheduling app like Calendly | Event rental
Rating
4.9
feedback
480
chart
#4,716
All reviews
Review RSS Feed
Aug. 7, 2024
We have this app on 2 of our stores at the moment and it seems to be working well for what we need. Anytime i have needed assistance it has been quick and painless. i look forward to seeing more features added in the future such as automatic timezone conversions.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 31, 2024
I have been using Bookeasy for 6 months to manager appointments for a spa and service based boutique that uses Shopify for e-commerce and product management. I recently had an issue with a double booking and Sudhan was very helpful in finding a solution. I really appreciate that you can book time to chat live with a representative to help you with Bookeasy.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 26, 2024
Fabin was a fantastic help and was able to explain everything accordingly and do as I asked for our website. I will continue to use this app due to the amazing support.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 25, 2024
I am very new to websites and have had a few questions that have been quickly and easily solved. Febin has been a massive help, the 'live chat' is such a useful tool, thank you
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 22, 2024
Very user friendly and easy to navigate! The customer support is quick to chat with and very easy to work with. Veena was exceptional!
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Oct. 10, 2025
Updated review: Haven't had any issues with the app since that time. I still believe it's a great app and that it has great functionality. –––––––––– This app has great functionality but disappointing customer support. For some reason, the app stopped working only for my BEST SELLING product. I don't know how long the issue has been affecting my store and I don't even want to imagine how much money I've lost because of this issue! I was wondering why I was having a very low sales day and it was not until a customer finally reached out because she couldn't set the date for the appointment because the widget never stopped buffering that I realized what was going on! I tried everything on my end, cloning the appointment and deleting the one that wasn't working, creating one from scratch, adding the product to an appointment that was working, but nothing worked. Then, I sought support from the app and realized they don't even have live chat. You send your inquiry and they respond via email whenever they want. THAT IS EXTREMELY DISAPPOINTING. So here I am now: losing money, still waiting for them to respond, and taking a look at other apps available on the app store.
Dear Sir/Madam, I hope this email finds you well. Thank you for your review of our "Appointment Booking - Bookeasy" app. We appreciate your feedback and noticed your comment that, while the app has great functionality, you were disappointed with our customer support. We have thoroughly investigated the issue you faced. On July 18, 2024, we released a new version of the Bookeasy app, which included some script changes and new features. Shortly after, you contacted us because your appointment booking was not working for a specific product. Upon raising a ticket with our technical team, we discovered that the issue was caused by special characters in your appointment details. The new release restricted the use of special characters in input fields. We have since resolved this issue, ensuring that your appointment works correctly. We regret any inconvenience this may have caused and are committed to improving our service. If you have faced any other difficulties with our app, please let us know so we can address them. We noticed you rated us 2 stars and would appreciate your feedback on how we can improve. Your insights are valuable as we strive to enhance our app and services. If you have any specific features or improvements in mind, please share them with us. We are always open to suggestions and eager to make our app even better. Your comments have been very helpful, and we are committed to continuously upgrading and adding new features to meet your needs. Thank you once again for your feedback and support. Best regards, Rahul Customer Success Team Logbase.io
July 18, 2024
Très pateint et détaillé dans les réponses
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May 21, 2025
Bookeasy is a very user-friendly app that does exactly what it promises. The overall experience has been fantastic, with a responsive and helpful team behind it. All my questions were answered quickly during a 20-minute call with Rahul, one of their team members. A must-download for any company handling bookings. Thanks Febin for helping me out
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 10, 2024
Thanks to Rahul for helping me set up my bookeasy app! He was very quick and efficient and explained everything very well! Thanks again!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 9, 2024
I wanted to customize the placement and size of my booking button and they fixed it for me within 5 minutes. Great service and support!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 5, 2024
Very good customer service! Highly recommend.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 1, 2024
Support was super quick and effective! I highly recommend.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
June 29, 2024
I want to extend my heartfelt thanks to Rahul for his prompt and efficient assistance in editing the format to my exact specifications. His help was invaluable and truly appreciated. The app itself is superb and has proven to be incredibly useful. If you're looking for an app to manage event appointments and other similar needs, I highly recommend it. One of the standout features of the app is its excellent customer service. The team at Hulks is highly knowledgeable and responsive, ensuring that any issues are swiftly resolved. For instance, I recently encountered a problem with event registration. Thanks to Rahul and the expert team, the issue was quickly addressed and fixed, allowing me to proceed without any further delays. Overall, my experience with Hulks has been exceptional, and I am confident in recommending it to others who need a reliable and efficient event management solution. Thank you once again, Rahul, for your outstanding support and for making my experience with the app a positive one.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
June 25, 2024
Free App and a really good customer service helping us to implement to our store wich is really appreciated. thanks a lot
Thank you for taking the time to leave us a review. We greatly appreciate your feedback and look forward to serving you again.
June 24, 2024
Rahul came to my rescue, simple steps and good examples. Great that there is a 24/7 chat as some apps dont have that.
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June 11, 2024
kavishan was amazing i set up a meeting, I had questions that where answered and he shared some insight on making it easy for my salon to see appointments, I was very pleased
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 28, 2024
Before launching booking services on our site, I tried a number of popular apps. Bookeasy is the only one that was able to fulfill all the requirements and work as intended. The customer service has been excellent.
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
May 25, 2024
Die App ist der pure Gamechanger. Man braucht keine externen Tools mehr und der Support ist außergewöhnlich. Kavishan hat alles sofort für mich erledigt. Das Ergebnis hätte nicht besser sein können. Tausen Dank
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
May 23, 2024
i love how quick and helpful Dhinakar is. Very good service.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 21, 2024
I received excellent support from Siva through a Zoom meeting. He understood problems that I may have needed to explain better. He goes beyond expectations and provides outstanding service. Companies should praise and recognize employees like him who are kind and hardworking. Thanks a bunch!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.