BookX Appointment Booking App
All reviews
This app has changed my life, so simple and I just get consultations booked effotlessly, I just check my diary the night before and its all done - Siva, was a great help, I needed to check that my google calender was auto pulling my appointment through and he was super efficient.
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I was looking for a calendar app that would work seamlessly with my website and be user-friendly. This app fits all the requirements and the customer service is amazing too! You will be satisfied with this app.
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Sudhan is a Whizzard
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Siva thank you so much for your help!
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Great app. Intuitive. The service is very good. I had a couple of issues (my end) and they quickly and easily helped me solve them. UPDATE: The service really is EXCELLENT! There was a small glitch and they took care of it right away.
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We have this app on 2 of our stores at the moment and it seems to be working well for what we need. Anytime i have needed assistance it has been quick and painless. i look forward to seeing more features added in the future such as automatic timezone conversions.
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I have been using Bookeasy for 6 months to manager appointments for a spa and service based boutique that uses Shopify for e-commerce and product management. I recently had an issue with a double booking and Sudhan was very helpful in finding a solution. I really appreciate that you can book time to chat live with a representative to help you with Bookeasy.
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Fabin was a fantastic help and was able to explain everything accordingly and do as I asked for our website. I will continue to use this app due to the amazing support.
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I am very new to websites and have had a few questions that have been quickly and easily solved. Febin has been a massive help, the 'live chat' is such a useful tool, thank you
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Very user friendly and easy to navigate! The customer support is quick to chat with and very easy to work with. Veena was exceptional!
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Updated review: Haven't had any issues with the app since that time. I still believe it's a great app and that it has great functionality. –––––––––– This app has great functionality but disappointing customer support. For some reason, the app stopped working only for my BEST SELLING product. I don't know how long the issue has been affecting my store and I don't even want to imagine how much money I've lost because of this issue! I was wondering why I was having a very low sales day and it was not until a customer finally reached out because she couldn't set the date for the appointment because the widget never stopped buffering that I realized what was going on! I tried everything on my end, cloning the appointment and deleting the one that wasn't working, creating one from scratch, adding the product to an appointment that was working, but nothing worked. Then, I sought support from the app and realized they don't even have live chat. You send your inquiry and they respond via email whenever they want. THAT IS EXTREMELY DISAPPOINTING. So here I am now: losing money, still waiting for them to respond, and taking a look at other apps available on the app store.
Dear Sir/Madam, I hope this email finds you well. Thank you for your review of our "Appointment Booking - Bookeasy" app. We appreciate your feedback and noticed your comment that, while the app has great functionality, you were disappointed with our customer support. We have thoroughly investigated the issue you faced. On July 18, 2024, we released a new version of the Bookeasy app, which included some script changes and new features. Shortly after, you contacted us because your appointment booking was not working for a specific product. Upon raising a ticket with our technical team, we discovered that the issue was caused by special characters in your appointment details. The new release restricted the use of special characters in input fields. We have since resolved this issue, ensuring that your appointment works correctly. We regret any inconvenience this may have caused and are committed to improving our service. If you have faced any other difficulties with our app, please let us know so we can address them. We noticed you rated us 2 stars and would appreciate your feedback on how we can improve. Your insights are valuable as we strive to enhance our app and services. If you have any specific features or improvements in mind, please share them with us. We are always open to suggestions and eager to make our app even better. Your comments have been very helpful, and we are committed to continuously upgrading and adding new features to meet your needs. Thank you once again for your feedback and support. Best regards, Rahul Customer Success Team Logbase.io
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Bookeasy is a very user-friendly app that does exactly what it promises. The overall experience has been fantastic, with a responsive and helpful team behind it. All my questions were answered quickly during a 20-minute call with Dhina, one of their team members. A must-download for any company handling bookings.
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Thanks to Rahul for helping me set up my bookeasy app! He was very quick and efficient and explained everything very well! Thanks again!
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I wanted to customize the placement and size of my booking button and they fixed it for me within 5 minutes. Great service and support!
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Very good customer service! Highly recommend.
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I want to extend my heartfelt thanks to Rahul for his prompt and efficient assistance in editing the format to my exact specifications. His help was invaluable and truly appreciated. The app itself is superb and has proven to be incredibly useful. If you're looking for an app to manage event appointments and other similar needs, I highly recommend it. One of the standout features of the app is its excellent customer service. The team at Hulks is highly knowledgeable and responsive, ensuring that any issues are swiftly resolved. For instance, I recently encountered a problem with event registration. Thanks to Rahul and the expert team, the issue was quickly addressed and fixed, allowing me to proceed without any further delays. Overall, my experience with Hulks has been exceptional, and I am confident in recommending it to others who need a reliable and efficient event management solution. Thank you once again, Rahul, for your outstanding support and for making my experience with the app a positive one.
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Free App and a really good customer service helping us to implement to our store wich is really appreciated. thanks a lot
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Rahul came to my rescue, simple steps and good examples. Great that there is a 24/7 chat as some apps dont have that.
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kavishan was amazing i set up a meeting, I had questions that where answered and he shared some insight on making it easy for my salon to see appointments, I was very pleased
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