Roper Home Decor review for DropShipping AI ‑ AppScenic
March 7, 2023
I tried the app for a couple of weeks.Shortly after I added my debit card.money was taken off my card.Uber cash that I wasn't able to get my money back.Stay away from app!
Hello, We are sorry to hear about your disappointment and are willing to help and clarify any questions you might have. You probably didn't check our app's pricing policy before you installed it because it's very clear on our Shopify app's page how this works. After doing a little research, we found out that you installed our app on February 5th, and then you activated the 7-day free trial on February 8th. Once the trial expired, a billing cycle started, and Shopify Billing charged you according to their billing schedule. We have no control over how and when Shopify Billing charges you, and this is actually how all Apps work on the Shopify Marketplace. If you got charged more than you should have, or you find any transaction from Shopify that you don't recognize, please get in touch with Shopify support ASAP. (Again, we don't handle the transactions made through Shopify Billing.) And one last thing, both our Pricing Page (https://appscenic.com/pricing/) and our Shopify's App page (https://apps.shopify.com/appscenic) are very clear that this is not a Free app, and you need a paid subscription to use it. You also got a 7-day free trial; during the trial, you can cancel the subscription anytime without getting charged. With that being said, please let us know if you have any questions or need any help, and feel free to reach out to our support at [email protected]. Thank you! AppScenic Team
AppScenic - Smart AI Dropshipping | US/UK/EU | 1M+ Products