Zentho review for DropShipping AI ‑ AppScenic
Dec. 9, 2023
It’s a good app but I am really struggling to get in contact with someone for my return seems as if they are not open on refunds which is really effecting my business
Hello, We responded to your initial inquiry promptly (on Friday, December 8th, at 12:48 AM), within just 42 minutes of receiving your request. Over the weekend, there was further correspondence with our suppliers' team, and we are currently awaiting your response to proceed with your return request. Our team can not proceed further without your response. It's important to note that each supplier has a specific return policy, and following the prescribed procedure for your specific return reason is essential. For expeditious handling of your return requests in the future, please ensure they are submitted to [email protected]. We noticed that you sent multiple messages regarding this return, but they were not directed to the appropriate channel. We're eager to assist you further, and we look forward to hearing from you soon. Thank you!
AppScenic - Smart AI Dropshipping | US/UK/EU | 1M+ Products