Platinum-Level Office Chairs review for DropShipping AI ‑ AppScenic

Jan. 13, 2025

Negative Review of AppScenic Dropshipping After using AppScenic for over a year, I can no longer recommend their platform. Here are my key concerns based on my experience: - Lack of Professional Customer Service: Reaching out to customer support often feels like a dead end. Responses are slow and lack clear solutions, leaving issues unresolved for extended periods. - Poor Communication on Order Processing and Shipping: There is minimal transparency or updates regarding the status of orders. - Delayed shipping without notification has been a recurring problem. - Order Cancellation Issues: On multiple occasions, orders were canceled without prior communication, leaving my business scrambling to address customer concerns. - Inconsistent Product Quality: Some products received were of poor quality and did not meet the advertised standards, resulting in customer complaints. - Lack of Supplier Oversight: It seems there’s little accountability or monitoring of the suppliers on the platform, which contributes to the inconsistency in product quality and service. - Unreasonable 7-Day Return Policy for the majority of the products in their catalog: The return policy is restrictive and doesn’t allow enough time for customers to identify issues or complete returns effectively, leading to frustration on both ends. - Highly marked-up wholesale prices,compared to working directly with sourcing agents & manufacturers. - Majority of the products "Do Not" qualify to be sold on the large online (FBA, WFS) marketplaces due to branding, and trademark policies. While AppScenic offers a medium-level catalog, the drawbacks far outweigh the benefits. These systemic issues need to be addressed for the platform to regain credibility. I have moved forward with other suppliers and manufacturers that provide better service, product quality, pricing, shipping times, and a larger catalog selection. FYI: The more creditable and well-established suppliers, wholesalers, sourcing agents, and manufacturers, "DO NOT" charge a monthly fee to access any of their product catalogs or to buy from them! Note: I will assume an Appscenic representative will respond to this review with a simple "Chatgpt" statement and promise they will do better. However, from my experience using them for over a year, and submitting many customer support tickets it will still be business as usual.