Appy Stamp: Loyalty & Rewards
Appy Stamp: Rewards and Loyalty Done Differently
Rating
4.4
feedback
9
chart
#2,563
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
22%
-
Less than a day
0%
-
Less than a month
22%
-
Less than a year
44%
-
More than a year
0%
Reviews Summary
Appy Stamp has received overwhelmingly positive reviews from users. Customers praise the app for its exceptional customer service, quick response times, and willingness to customize features based on user requests. The app's simplicity in using stamps instead of points is highlighted as a major advantage, making it more user-friendly and visually appealing. Users appreciate the affordability of the app compared to others in the market and the seamless integration with other platforms like Recharge. However, there are some concerns raised about the app attributing orders to the monthly limit even before any actions are taken, which some users find questionable. Overall, Appy Stamp stands out for its customer service, ease of use, and customization options.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 5, 2023
Appy has the best customer service I've experienced for Shopify app store! We reached out regarding some feature requests for customization options and they responded and pushed an update adding the features within a day! Absolutely amazing, and I'm excited to be using this app because of how responsive the devs are!! The features are amazing and outclass the other loyalty/stamp card apps we had tried. Very happy with the experience so far!
Sept. 28, 2023
We've been using Appy Stamp for a while now and it's great for our needs, it offers everything we're after and our clients love it! The support team are great and super quick to get back should any questions be asked. Thank you and look forward to seeing what more is to come in future updates :)
Sept. 27, 2023
Uninstalled. When I first added the app, before I did anything, It takes credit for the orders I have already received without the app installed and adds them to my monthly limit. Now I understand that it's not a big picture issue, but it's just too shady for me to use this app
Hi Exes & Zees, Thank you for taking the time to submit your feedback. We do base our free plan on the number of orders that a store receives every calendar month. This allows for 250 orders per month for stores before we ask to upgrade to a paid plan as this works for most stores to try the app without any charge as they grow. Of course, we are always looking for ways to improve our app and making it accessible for as many merchants as possible. Please let us know how we can make it right for you and do get in touch with us at [email protected] if you want to discuss this further with us. Thanks and look forward to hearing from you. Luke Founder
Aug. 22, 2023
We've recently launched a rewards program through our website with Appy. I couldn't recommend them enough. We researched so many apps and spoke to Smile, Bon, Joy and more and none of them could come up with what we were after. The customer service at Appy has been beyond our expectations and we now have a system on our website that is everything we were after.
May 7, 2023
I’ve tried a few other loyalty apps in the past but appy stamp has the best customer service by a long shot. I’ve had very few issues and if there was something I didn’t understand or needed help with, the team at appy stamp jumped on it in less than 24 hours and it was fixed! I’ve also started using their integration with recharge and it’s been going super smooth so far. One thing of note that I’m endlessly appreciative of is that the program goes back to old school stamp cards. No confusing points, just a straightforward rewards program that is super customizable. The best part is that all of the features aren’t locked behind over priced premium tiers. You get everything usually reserved for big companies for less than a fraction of the cost. I’m also super excited about the roadmap the team has talked to me about. Honestly this is one of the few apps I’m more than happy to pay for.
Thank you for the amazing review! With our customer service, we strive to help all our merchants as much as we can and as quickly as we can. We understand the importance apps can play on a store and are glad we've been able to support your store with our app. As we continue to expand our feature set and improve the app we are glad to have you along with us for the journey. As always, any questions, feature request or anything else - please get in touch! All the best, The Appy team
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