Appy Stamp: Loyalty & Rewards for Shopify

Appy Stamp: Loyalty & Rewards

Appy Stamp: Rewards and Loyalty Done Differently

Rating

4.6

feedback

11

Reviews

chart

#3,164

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    0%
  • Less than a month
    18%
  • Less than a year
    55%
  • More than a year
    9%

Reviews Summary

The reviews for the Appy Stamp Shopify app are overwhelmingly positive, with users praising the excellent customer service and quick response times from the support team. Customers appreciate the ease of use and navigation of the app, as well as the customizable features it offers. The app stands out for its old-school stamp card approach, which users find simpler and more straightforward than traditional points-based loyalty programs. However, there was one negative review mentioning a concern about the app attributing orders to the monthly limit even before installation, which the user found shady and led to the app being uninstalled.

Highlights

Excellent customer service and quick response times
Ease of use and navigation
Customizable features
Old-school stamp card approach
Concern about attributing orders to monthly limit

Rating Breakdown

  • 5
    91% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 15, 2024

I must commend Luke, their founder, for personally assisting me with my requests for additional features to be added on the app. The support team has been very accommodating and very quick to deploy their new updates. The app is very easy to use and navigate. We carefully vetted the available loyalty stamp apps on the shopify store and this is perhaps the best one there is - great backend & frontend UI with great customer app support.

Using app

--

Total reviews

14

Average rating

4.6

5 / 5 Share

Aug. 4, 2024

We love Appy. It's very eas to use from our end with a design that is great to edit and create the perfect loyalty program. It's also easy to navigate and use for our customers. We did a lot of research into loyalty apps and have found Appy to be the best. They also have amazing customer service and we love that we have one contact and can actually speak to a person and not a huge call centre.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Appy has the best customer service I've experienced for Shopify app store! We reached out regarding some feature requests for customization options and they responded and pushed an update adding the features within a day! Absolutely amazing, and I'm excited to be using this app because of how responsive the devs are!! The features are amazing and outclass the other loyalty/stamp card apps we had tried. Very happy with the experience so far!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

We've been using Appy Stamp for a while now and it's great for our needs, it offers everything we're after and our clients love it! The support team are great and super quick to get back should any questions be asked. Thank you and look forward to seeing what more is to come in future updates :)

Using app

6 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 27, 2023

Uninstalled. When I first added the app, before I did anything, It takes credit for the orders I have already received without the app installed and adds them to my monthly limit. Now I understand that it's not a big picture issue, but it's just too shady for me to use this app

Using app

5 minutes

Total reviews

4

Average rating

2.8

Developer Reply

Hi Exes & Zees, Thank you for taking the time to submit your feedback. We do base our free plan on the number of orders that a store receives every calendar month. This allows for 250 orders per month for stores before we ask to upgrade to a paid plan as this works for most stores to try the app without any charge as they grow. Of course, we are always looking for ways to improve our app and making it accessible for as many merchants as possible. Please let us know how we can make it right for you and do get in touch with us at [email protected] if you want to discuss this further with us. Thanks and look forward to hearing from you. Luke Founder

All reviews

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