Rating

1.5

feedback

20

Reviews

chart

#2,473

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    5%
  • Less than a year
    45%
  • More than a year
    30%

Reviews Summary

The reviews for the Aramex Shopify App are predominantly negative, highlighting issues with functionality, customer support, and overall user experience. Users have complained about the app not working in their Shopify store, looking cheap and unprofessional, having glitches and errors, and lacking essential features like calculating shipping rates accurately. Additionally, there are concerns about the cumbersome process of creating labels, the disappearance of orders within the app, delays in delivery, and difficulties in updating default shipping addresses and generating commercial invoices. Despite some positive feedback on the app's functionality and support, the majority of reviews express frustration and disappointment with the app's performance and usability.

Highlights

App functionality and usability issues, including glitches, errors, and lack of essential features
Poor customer support and unresponsiveness
Cumbersome process of creating labels and managing orders
Delays in delivery and inaccuracies in rate calculation
Difficulties in updating default shipping addresses and generating commercial invoices

Rating Breakdown

  • 5
    10% (2 ratings)
  • 4
    5% (1 ratings)
  • 3
    15% (3 ratings)
  • 2
    15% (3 ratings)
  • 1
    55% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 11, 2024

Negative. No support. App won’t work in Shopify store.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 14, 2023

Using app

9 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 5, 2023

look cheap and unprofessional, and they have glitches and errors. The customer service is also awful, they are unresponsive and unhelpful whenever I have a question or issue. I do not recommend this app and stay away from Aramex. I give it 1 star

Store

Redfan

Using app

7 months

Total reviews

2

Average rating

1.0

2 / 5 Share

Jan. 28, 2023

as others said, once you created the label the order completely disappears from the app so there is no way to check the shipment. Looks like you paid someone pennies to make this app.

Store

Reveil

Using app

About 1 hour

Total reviews

21

Average rating

3.3

5 / 5 Share

April 8, 2022

App works, you do need carrier calculated rates on your plan for live rates at checkout. also need a aramex account

Using app

About 2 years

Total reviews

1

Average rating

5.0

All reviews

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