Aramex ‑ shipping app for Shopify

Aramex ‑ shipping app

Streamline shipping with Aramex: easy shipment creation & more

Rating

1.4

feedback

21

Reviews

chart

#2,675

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    5%
  • Less than a year
    52%
  • More than a year
    29%

Reviews Summary

The reviews for the Aramex Shopify App are overwhelmingly negative, with users expressing frustration over compatibility issues, glitches, unresponsiveness from customer service, and lack of essential features like calculating shipping rates and generating slips. Many users reported that the app is not seamless, orders disappear, and there are manual steps required for basic functions like creating labels and scheduling pickups. Additionally, there are complaints about delays in delivery, inaccurate rate calculations, and difficulties in updating default shipping addresses. Some users also mentioned that the app lacks functionality like generating commercial invoices and assigning data like order numbers.

Highlights

Compatibility issues, glitches, and unresponsiveness from customer service
Manual steps required for basic functions and orders disappearing
Delays in delivery, inaccurate rate calculations, and difficulties in updating default shipping addresses
Lack of essential features like calculating shipping rates and generating slips
Missing functionality like generating commercial invoices and assigning data like order numbers

Rating Breakdown

  • 5
    10% (2 ratings)
  • 4
    5% (1 ratings)
  • 3
    14% (3 ratings)
  • 2
    14% (3 ratings)
  • 1
    57% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 4, 2024

سيستم قديم وغير متوافق مع شوبيفاي بشكل واضح وكثير المشاكل وتقريبا الشركة غير مهتمة اصلا بتحديثه

Using app

--

Total reviews

4

Average rating

4.0

1 / 5 Share

April 11, 2024

Negative. No support. App won’t work in Shopify store.

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 14, 2023

Using app

9 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 5, 2023

look cheap and unprofessional, and they have glitches and errors. The customer service is also awful, they are unresponsive and unhelpful whenever I have a question or issue. I do not recommend this app and stay away from Aramex. I give it 1 star

Store

Redfan

Using app

7 months

Total reviews

2

Average rating

1.0

2 / 5 Share

Jan. 28, 2023

as others said, once you created the label the order completely disappears from the app so there is no way to check the shipment. Looks like you paid someone pennies to make this app.

Store

Reveil

Using app

7 months

Total reviews

22

Average rating

3.4

All reviews

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