Aramex ‑ shipping app for Shopify

Aramex ‑ shipping app

Streamline shipping with Aramex: easy shipment creation & more

Rating

1.4

feedback

21

Reviews

chart

#2,865

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    5%
  • Less than a year
    52%
  • More than a year
    29%

Reviews Summary

The reviews for this Shopify App related to Aramex are overwhelmingly negative, with most users expressing frustration with the app's functionality and lack of support. Common themes include the app not working properly in Shopify stores, issues with calculating shipping rates, difficulties in creating labels and shipments, unresponsiveness from customer service, and glitches leading to orders disappearing. Users also mentioned the app being outdated, unprofessional in appearance, and lacking essential features like generating commercial invoices and updating default shipping addresses. Despite some positive feedback on the app working when carrier calculated rates are enabled and the ease of use for some users, the overall consensus is that the app is unreliable and problematic.

Highlights

App functionality and support issues
Difficulty in creating labels and shipments
Unresponsiveness from customer service
Glitches leading to orders disappearing
Lack of essential features like generating commercial invoices

Rating Breakdown

  • 5
    10% (2 ratings)
  • 4
    5% (1 ratings)
  • 3
    14% (3 ratings)
  • 2
    14% (3 ratings)
  • 1
    57% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 4, 2024

سيستم قديم وغير متوافق مع شوبيفاي بشكل واضح وكثير المشاكل وتقريبا الشركة غير مهتمة اصلا بتحديثه

Using app

--

Total reviews

4

Average rating

4.0

1 / 5 Share

April 11, 2024

Negative. No support. App won’t work in Shopify store.

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 14, 2023

Using app

9 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 5, 2023

look cheap and unprofessional, and they have glitches and errors. The customer service is also awful, they are unresponsive and unhelpful whenever I have a question or issue. I do not recommend this app and stay away from Aramex. I give it 1 star

Store

Redfan

Using app

7 months

Total reviews

2

Average rating

1.0

2 / 5 Share

Jan. 28, 2023

as others said, once you created the label the order completely disappears from the app so there is no way to check the shipment. Looks like you paid someone pennies to make this app.

Store

Reveil

Using app

7 months

Total reviews

22

Average rating

3.4

All reviews

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